Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(23,786 Reviews)
Rating breakdown 23,786 reviews
5 Stars
20,409
4 Stars
2,613
3 Stars
450
2 Stars
143
1 Star
171
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
3
I don't like the camera
on April 13, 2026
Posted by: izraya7
[This review was collected as part of a promotion.] My phone camera is not working well, the quality of video is unexpectedly bad.
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hey Izraya7, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We understand how disappointing it can be when your device is not operating as intended or expected, and you are experiencing frustration with your camera. We have provided a link to an article to help you with the different camera settings and features to help capture the best possible photos and videos with your device. We have also provided a link to the Samsung Support Team if you continue to experience frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, intuitive and smartest than ever
on April 13, 2026
Posted by: Cheo79
[This review was collected as part of a promotion.] This device and their AI is the best complement for my daily journey. Conecting apps and several ecosystem. Make myndays easier for simple and complex task.
Also, looks great, the screem colors and powerful camera are amaizing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 13, 2026
Posted by: MountainMan
[This review was collected as part of a promotion.] Display Is excellent, camera is excellent, ai on this device is great for all task I've used it for. Phone performance is excellent, this is a great device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does everything I need it too
on April 13, 2026
Posted by: RissaB6924
[This review was collected as part of a promotion.] I use the Galaxy AI to help with all my home and work projects. I can edit documents and pictures when need be. Its super easy to use. I love streaming movies on my phone as well. The screen and video quality are amazing. Game play on the phone as well is top notch and the battery life is wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A really good product
on April 13, 2026
Posted by: Billyhopsin
[This review was collected as part of a promotion.] Very helpful, used in my content creator and I used it for good pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy!
on April 13, 2026
Posted by: Momma1
[This review was collected as part of a promotion.] I love everything about this phone. Especially, I love the picture quality. It's amazing. The battery just hangs on to a charge for days. It makes me happy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s25 great features
on April 13, 2026
Posted by: Galaxyforever
[This review was collected as part of a promotion.] I've been using Galaxy phones forever and wouldn't switch brands for anything. I'm on the S25 now, and honestly, I can't find a single bad thing to say about it. It's super easy to use, really fast, and just plain smart. It helps me with everything daily and makes my life so much easier. The camera is awesome, I love how good the pictures look. It's a bit big for my hands, but I like that I can shrink the screen to use it with one hand. Plus, I can split the screen and multitask, which is cool.I like the pen, it makes filling out forms that need my signature easier. Samsung Pay is the most used thing on my phone. I don't carry a wallet or purse that often because I can just use my phone to pay, which is very smooth. Also, galaxy AI's been my best friend. I use it to style my clothes, write emails, fix my pictures – it does everything I need with minimum effort.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The camera system on the S25 Ultra is outstanding
on April 13, 2026
Posted by: NaSkulfrom502
[This review was collected as part of a promotion.] The camera system on the S25 Ultra is outstanding, capturing incredible detail even in low-light conditions. The new processor makes everything feel lightning-fast, from gaming to heavy multitasking. I also appreciate the refined design; the screen is stunningly bright and the anti-reflective coating works wonders outdoors. It is a true powerhouse for anyone who wants the latest technology. I love mine
Value
5
Written by a customer while visiting Samsung US