Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(23,786 Reviews)
Open Ratings Snapshot
Rating breakdown 23,786 reviews
5 Stars
20,409
4 Stars
2,613
3 Stars
450
2 Stars
143
1 Star
171
86%of customers recommend this product. 
(
1,128 out of 1,312
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
The AI software is amazing and very easy to use.
on April 13, 2026
Posted by: SEVRIcey
[This review was collected as part of a promotion.] I use the build in AI to cut out audio from videos, clear unwanted things from photos as well as the live translation through phone calls. The whole experience in the past eight months has been amazing. every day I learn a new feature that my phone can do. From writing down to quick notes with my s pen to shortcut features with the volume buttons and power button. The camera quality is also top tier. Allowing me to film videos at the skate park and or zoom in to really find detail. Can't wait to be able to upgrade to the s26 Ultra within a few years although with the durability of the s 25 ultra i don't think I'll need to upgrade anytime soon.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone with Fast OS and Nifty Galaxy AI
on April 13, 2026
Posted by: Kvtelyn
[This review was collected as part of a promotion.] This phone is really fast, has a great camera, has a very decent amount of storage even at the minimum level, and the galaxy AI makes life much easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung never misses
on April 13, 2026
Posted by: Hotmom925
[This review was collected as part of a promotion.] I have been a Samsung not just Android but Samsung girl for many years. And when they release the note series which is now the Ultra Series I have never going back. These phones have been the very top of the line each and every time.
Before the s25 Ultra specifically this phone has been a game changer. The phone is fast and it has a lot of memory. The picture quality it has been amazing! Call Quality has been phenomenal as usual with Samsung and the screen is a pleasure to view. The amount of customizations that you can do is great, but that has always been a Samsung feature that I enjoyed.
The new edition of AI on this phone has been an interesting Journey for me. But not because it's difficult to manage it's more I am not used to it. But the settings on the phone make it very easy to use make it very easy to learn should I say.
The only complaint that I have about these new models and Samsung as a whole, is that they got rid of Samsung messages. While I understand the reason for it was because it was to make the text messaging seamless through all the platforms, the inability to customize the messaging app in fun ways is very sad. So if we could figure out how to make Google messaging fun to use that would be amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and customization
on April 13, 2026
Posted by: Bree92
[This review was collected as part of a promotion.] Absolutely love the features of this phone! Camera quality is out of this world.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone in the market.
on April 13, 2026
Posted by: Santorini64
[This review was collected as part of a promotion.] This phone is one of the top rated devices in my opinion. The best part is the camera along with the editing software.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone. Does everything I want to to do
on April 13, 2026
Posted by: Vinophotography
[This review was collected as part of a promotion.] This phone has been the absolute best device I've ever owned. I've traveled all over the world with it never had any issue connecting to other networks. It's been extremely reliable and long lasting. I use Galaxy AI to get recommendations for restaurants and hotels. I use maps to put me in the right direction when I'm in other countries.
As a platform for a mobile photographer this has been the best device for a mobile workflow. I regularly use it to edit photos to post on Instagram and other social media sites. It's just fast and reliable it holds all of my photos and simply the Best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful, Smooth and Built for Everything
on April 13, 2026
Posted by: DesSendy
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra daily for work and content creation, and it’s been an amazing experience. The performance is extremely fast and smooth, whether I’m editing videos, multitasking, or using heavy apps.
The display is bright, sharp, and perfect for watching content or working on the go. The battery easily lasts me all day, even with heavy usage.
One of my favorite features is Galaxy AI. It really improves productivity, from helping with quick edits to making everyday tasks easier and faster.
The camera quality is top-tier. Photos and videos come out very detailed, and it’s perfect for social media or professional content.
Overall, this device feels premium, reliable, and powerful. It handles everything I throw at it without slowing down.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the pen and how it easy to learn and use.
on April 13, 2026
Posted by: DREWSki
[This review was collected as part of a promotion.] Galaxy AI makes it easy to shop and look up prices on a item just using a pic. Plus it tells me where the best place to sell it is.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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