Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(23,786 Reviews)
Open Ratings Snapshot
Rating breakdown 23,786 reviews
5 Stars
20,409
4 Stars
2,613
3 Stars
450
2 Stars
143
1 Star
171
86%of customers recommend this product. 
(
1,128 out of 1,312
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Great phone
on April 13, 2026
Posted by: Jfarr12
[This review was collected as part of a promotion.] Battery life is long lasting camera features are out of this world smasung features in general are constantly progressing samsung AI features are great and quick responses to questions or providing answer's
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has really nice features
on April 13, 2026
Posted by: Camilla926
[This review was collected as part of a promotion.] I love taking photos and these are crispy clean......the phone overall is fast a d very light weight....I love you AI which is great for hands-free...this phone is absolutely the best..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features on this product
on April 13, 2026
Posted by: Hopereigns
[This review was collected as part of a promotion.] I’ve been using my Samsung device every day, and it’s honestly become a huge part of my routine. From streaming shows and watching sports to staying on top of work and daily tasks, it handles everything smoothly without slowing down.
One feature that really stands out is Galaxy AI. It makes things feel more intuitive—whether I’m editing photos, organizing content, or even just typing messages faster and more efficiently. It genuinely saves time and makes the experience feel smarter.
I also use my phone a lot for entertainment—movies, social media, and occasional gaming—and the display quality and performance are consistently impressive. Everything looks sharp, runs smoothly, and feels responsive.
For work and everyday life, it keeps me organized with apps, reminders, and quick access to everything I need. It’s reliable, fast, and just makes daily tasks easier.
Overall, my Samsung device fits seamlessly into my lifestyle, and with features like Galaxy AI, it feels like it’s actually working with me, not just for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on April 13, 2026
Posted by: BigDaddySloth
[This review was collected as part of a promotion.] The Galaxy Ai is pretty good for when I use it and the phone is great, not to many issues at all and the few I did have was fixed fast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
​Perfect for my daily dev and consulting workflow
on April 13, 2026
Posted by: Johnxnet
[This review was collected as part of a promotion.] ​I’ve been using the Galaxy S25 Ultra for a while now and it has quickly become my main workstation when I'm away from my desk. As someone who manages multiple WordPress and WooCommerce environments, having a screen this sharp and responsive to check site performance or troubleshoot plugin issues on the fly is a lifesaver.
​The Galaxy AI features are actually more useful than I expected; I use the summary tools constantly to keep track of project requirements and client notes. Also, the S Pen is perfect for marking up UX improvements or heatmaps while on the go. It’s powerful, fast, and handles my automation workflows and heavy multitasking without breaking a sweat. Definitely the best tool for any digital specialist.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have no words but I will try!
on April 13, 2026
Posted by: longliveworldpeace2005
[This review was collected as part of a promotion.] I used iPhones for many years. Made the big switch in 2025 and got this S25 Ultra. It has made organizing the digital parts of my everyday life SO much easier. Galaxy AI and its many features/benefits has played a big part in this as well. Best phone I have ever owned and I wish I hopped on the Samsung train earlier!! My Buds4 Pro and Watch8 have helped solidify my position on all of this as well. NEVER switching back!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Different from Pixel and as good?
on April 13, 2026
Posted by: Jcs1970
[This review was collected as part of a promotion.] I have owned multiple Pixel phones since the earliest days of their launch. I am very familiar with most everything Pixel (camera, settings and speed). My S25 Ultra is my first foray into a non Pixel Ecosystem. Thus far the S25 has proved to be quite a phone. Much faster and more efficient. However, it doesn't have all the features I was used to on my Pixel but I do not regret changing over to a Samsung. I haven't had my Samsung long enough to see when it will receive its first monthly security update or it's quarterly update. Pixels were very about getting those updates out to Pixel phones early in each month. To sum up, I have been impressed with my S25 thus far but I still need more time with it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Rating of Galaxy AI phone
on April 13, 2026
Posted by: DeeDee
[This review was collected as part of a promotion.] Galaxies AI is a great product. I would definitely purchase again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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