Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,907 Reviews)
Rating breakdown 28,907 reviews
5 Stars
24,774
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
I loved the S22 Ultra
on August 17, 2026
Posted by: Hookedonultras
[This review was collected as part of a promotion.] I chose the s25 ultra to finally upgrade from my S22 Ultra, and the leap in performance is absolutely staggering. The display is stunningly bright and vibrant, making everything from videos to gaming look flawless. The camera system is a total game-changer, capturing breathtaking detail and professional-level shots even in low light. With lightning-fast speeds, a refined design that feels great in the hand, and a battery that effortlessly powers through a heavy day of use, this is hands-down the best smartphone I’ve ever owned!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra
on August 17, 2026
Posted by: Bobbygrl
[This review was collected as part of a promotion.] I love my phone, everything is easy and user friendly. The streaming is fast. The AI transcription is so awesome for people who travel and who work with clients from multiple back ground. As a realtor my phone is my life and the S25 Ultra makes storing files and accessing them easy. I do a lot of DocuSign on my phone. The games are fast, evening loads fast. Storage is amazing. Photo quality is excellent. And I know there are features that I haven't even learned to use yet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dropped in porta potty
on August 17, 2026
Posted by: Kykyrl89
[This review was collected as part of a promotion.] Absolutely Impressed
⭐⭐⭐⭐⭐
I already loved my Samsung Galaxy S25 Ultra, but after what happened, I’m officially convinced this phone is nearly indestructible. 😂
I DROPPED MY PHONE IN A PORTA POTTY. 🤦♀️🚽📱
Yes… you read that correctly. My brand-new Galaxy S25 Ultra took an absolutely horrifying dive into a porta potty. I was completely convinced my phone was done for.
But somehow… NOT. A. SCRATCH. 😳
The phone still worked perfectly, the screen was fine, the cameras were fine, everything was fine. After cleaning and disinfecting it like my life depended on it, I was shocked that there wasn’t a single sign that anything had happened.
Samsung, you have officially earned my respect. 😂👏
I’ve owned plenty of phones, but the Galaxy S25 Ultra surviving THAT deserves a five-star review all by itself. If this phone can survive a porta potty, I’m pretty sure it can survive anything.
10/10 durability. 10/10 phone. 0/10 would recommend testing it the way I did. 😂
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love SAMSUNG
on August 17, 2026
Posted by: WhittCimone
[This review was collected as part of a promotion.] I am so satisfied with how well this phone operates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25 ultra review
on August 17, 2026
Posted by: Houts88
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra as my daily driver, and after putting it through its absolute paces, here is my honest review for the contest!
Design & Handling: Finally, Comfort
Let's talk about the physical build first, because Samsung finally fixed my biggest issue with the Ultra lineup. The sharp, square corners that used to dig into my palm are gone, replaced by subtle, comfortable curves. Combined with a noticeably lighter and thinner titanium frame, it feels amazing to hold. That said, the matte finish is pretty slippery, so you will definitely want a case on this thing.
Display: Unmatched Outdoors
The massive 6.9-inch screen is gorgeous, but the real star of the show is the anti-reflective glass. Using this phone outside in direct sunlight used to be a chore with older devices, but Samsung's coating cuts down glare drastically. It's easily the best display on the market.
Performance & Daily Use
Packing top-tier hardware, this phone handles everything I throw at it without breaking a sweat—from heavy multitasking to intense gaming sessions. One UI feels smoother than ever, animations are snappy, and the overall software experience is solid, even if it still comes with a lot of pre-installed features out of the box.
Cameras & AI
The 200MP main sensor delivers incredible detail, great dynamic range, and vibrant colors that make every shot pop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Had
on August 17, 2026
Posted by: Sobereyed
[This review was collected as part of a promotion.] I’ve cycled through a lot of phones, but the Galaxy S25 Ultra is hands down the best device I’ve ever owned. As someone who splits my time between coding AI software and grinding through heavy concrete pour days, I need a phone that actually keeps up. The Snapdragon 8 Elite processor handles my multitasking and code testing without breaking a sweat, but where this phone really shines is out in the field.
The massive 6.9-inch display with its anti-glare Gorilla Armor glass is an absolute game-changer. I can pull up project blueprints and material takeoffs right on the job site in the blazing sun, and the screen is perfectly readable with zero glare. Plus, the flat titanium edges make it incredibly durable and easy to grip, even when I'm working with my hands all day.
Battery life is another huge win. My previous phones would die halfway through a long shift, but the 5,000 mAh battery easily powers through a full day of calls, taking site photos with the incredibly sharp 50MP ultrawide camera, and running my business apps—and I still have juice left when I head home. The S Pen is also handy for quickly jotting down dimensions or marking up plans on the fly.
Samsung absolutely nailed it. It’s not just a smartphone; it’s a bulletproof workhorse that perfectly bridges the gap between my digital workspace and the physical job site. Worth every penny.
The massive 6.9-inch display with its anti-glare Gorilla Armor glass is an absolute game-changer. I can pull up project blueprints and material takeoffs right on the job site in the blazing sun, and the screen is perfectly readable with zero glare. Plus, the flat titanium edges make it incredibly durable and easy to grip, even when I'm working with my hands all day.
Battery life is another huge win. My previous phones would die halfway through a long shift, but the 5,000 mAh battery easily powers through a full day of calls, taking site photos with the incredibly sharp 50MP ultrawide camera, and running my business apps—and I still have juice left when I head home. The S Pen is also handy for quickly jotting down dimensions or marking up plans on the fly.
Samsung absolutely nailed it. It’s not just a smartphone; it’s a bulletproof workhorse that perfectly bridges the gap between my digital workspace and the physical job site. Worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ai-forward
on August 17, 2026
Posted by: LoveMySamsung
[This review was collected as part of a promotion.] I need a sleek, ai-forward device that is head of its class. Therefore, I chose Samsung S-25 Ultra.
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hi there LoveMySamsung, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the usage of your new device, and finding Galaxy AI so helpful for your needs. We have provided links to the complete manual and the Samsung Support Team to help you customize your device, and answer any questions that may arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is good
on August 17, 2026
Posted by: Larlesseh
[This review was collected as part of a promotion.] I chose samsung because it a great company but samsung need to improve the camera on the phone and the TV need to be a little brighter.
Value
5
Written by a customer while visiting Samsung US