Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(30,326 Reviews)
Rating breakdown 30,326 reviews
5 Stars
25,962
4 Stars
3,423
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Camera quality is amazing
on October 1, 2026
Posted by: Samsungforlife
[This review was collected as part of a promotion.] I chose the Samsung s25 ultra as it has amazing quality and smoothness at the time the s25 was the newest and the camera quality made it so worth it as it was just unbelievable Im glad I chose this phone and stay with Samsung as its a reliable brand.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This was my most recent purchase samsung s25U
on October 1, 2026
Posted by: Begonewrench
[This review was collected as part of a promotion.] Still a long time happy customer, many home furnishings and daily devices all have met my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra review
on October 1, 2026
Posted by: Monster
[This review was collected as part of a promotion.] I owned the S21 ultra was super happy with it till I took it swimming. Then I purchased the S25 Ultra and so glad I chose the it. It does everything I need and more. Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far best Samsung Phone
on October 1, 2026
Posted by: Trishywishy
[This review was collected as part of a promotion.] I chose to go with the Samsung s25 Ultra and im obsessed. I know ill have this phone for years to come. I use it mostly for streaming but also for shopping , I can literally stream and shop at the same time with both on thescreen at the same time !
The camera and the night vision camera are so good I cannot believe they are talented on a phone and not an professional camera.
The storage is fantastic as I have heaps of photos and videos.
The storage is fantastic as I have heaps of photos and videos.
I love all the options for personalization and love how my samsung watch works so great with it and connected basically on its own .
I've always had samsung since my very first flip phone in 6th grade. And I will always stick with them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why I love my S25ULTRA Phone
on October 1, 2026
Posted by: Queenie56
[This review was collected as part of a promotion.] I love my S25ultra phone because it is easy to use. I chose to go with a Samsung phone and I have no regrets. I have dropped this phone so many times and still do not have one scratch on my screen. I find it very easy to text with the keyboard because of the size of the the screen. I have had this phone for a year and I'm still finding new ways to use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone runs exceptionally fast and never let's
on October 1, 2026
Posted by: Camelman31
[This review was collected as part of a promotion.] I chose this phone because of the speed and the clarity. The S25 Ultra is the single best phone I've ever owned. It has all the features I could ever want and it continues to impress. I am not a technically savvy person by any means but when I chose this phone.... the ease of use was unexpected. I will never leave the Galaxy Series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible battery life.
on October 1, 2026
Posted by: Billy2deep
[This review was collected as part of a promotion.] Had the phone almost a year and its been on power save mode the whole time just to make it through the day.
Value
2
Response from Samsung USBy R&R Team, October 2, 2026
Hi there Billy2deep, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided links to resources to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Huge s series
on October 1, 2026
Posted by: Michael
[This review was collected as part of a promotion.] I had a s23 ultra before my 25 ultra and I loved it. I upgraded i believe last year to the 25 and it has been fantastic the larger screen helps alot since I have bigger fingers, the battery life is great between using it for work(service plumber so gps is used alot) and listening to music all day I rarely have to worry about charging it until I get home.
Value
5
Written by a customer while visiting Samsung US