Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(30,386 Reviews)
Open Ratings Snapshot
Rating breakdown 30,386 reviews
5 Stars
26,008
4 Stars
3,435
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra, I Love it
on August 17, 2026
Posted by: NotoriousIbea
[This review was collected as part of a promotion.] I've been using the S25 Ultra for a while now and it's easily one of the best phones I've owned. Battery life and performance are the standout features that I can get through a full day of heavy use (streaming, gaming, photos, constant messaging) without reaching for a charger, and there's zero lag no matter how many apps I'm juggling. Everything from opening the camera to switching between demanding apps feels instant.
Build quality is excellent too, it feels premium without being unwieldy, and the display is gorgeous for both everyday use and media. If you're someone who's been putting your phone through its paces daily and worried about battery anxiety, this one puts that concern to rest.
Highly recommend if you want a flagship that can actually keep up with a busy day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 ultra aka PERFECT DEVICE
on August 17, 2026
Posted by: LionOne
[This review was collected as part of a promotion.] I am an entrepreneur and consider my phone like extremely important in my life. I run multiple companies and I consider a phone similar to the sword of a knight.
With that being said, the samsung S25 ultra is a heck of a tool. I choose this phone every day to help me accomplish my goals dreams and ambitions. Zoom meetings, conference calls, and of course, the occasional cat videos.
This phone has been a wonderful tool in mind life to help me accomplish my goals.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything what i need in one phone, excelent mode
on August 17, 2026
Posted by: cvrle013
[This review was collected as part of a promotion.] Because samsung always offer best phone on market, continue with price, camera, fast, no bugs....
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Its a phone that does the Job
on August 17, 2026
Posted by: Noneednickname
[This review was collected as part of a promotion.] I chose the S25 because the camera features were top notch. It met my expectations. I do find it to freeze every now and then, on no particular screen or app.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent Producf: As Usual
on August 17, 2026
Posted by: Echo466
[This review was collected as part of a promotion.] I chose the S25 Ultra coming from the Fold 4, as I wanted a more traditional experience and I also missed my S pen.
The device is amazing, solid, fast. Anyone who has owned a Samsung in the last 5 years knows exactly what I am talking about.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the best
on August 17, 2026
Posted by: Balle10
[This review was collected as part of a promotion.] I’m genuinely impressed with my Galaxy S25 Ultra. The battery life and overall efficiency are top-tier, and the performance is super smooth. I love using it every day 10/10 recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 ultra
on August 17, 2026
Posted by: Mictlan
[This review was collected as part of a promotion.] I love the camera that it has. Great resolution and the battery lasts a long time
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing phone
on August 17, 2026
Posted by: NickieG
[This review was collected as part of a promotion.] I absolutely love my phone although the only complaint i have is that my camera is not working anymore it the strangest thing because I can take a photo in messenger but forward facing only but not back wards. Not sure if its an update that is not being completed correctly or my cameras just dont work . Thatsbis the only complaint that I have with this phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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