Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,906 Reviews)
Rating breakdown 28,906 reviews
5 Stars
24,773
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Little too sensitive and no S-Pen for pics
on August 17, 2026
Posted by: UnderpaidNAPAGuy
[This review was collected as part of a promotion.] I've had several Galaxy "S" series phones going back to the Note-8. This has been the best Galaxy phone I've had so far. I only gave it four stars because the touch is a little too sensitive and for some dumb reason Samsung decided to eliminate the selfie trigger with the S-Pen. That was the whole reason I upgraded to the Ultras in the first place. The camera is beyond excellent and the speed at which it captures the moment is remarkable. I'll probably stay with the Galaxy Ultra Series phone as a primary but recently I've been wanting to experiment with other manufacturers "flagship" phone just to compare. Don't worry Samsung, I'll never use fruit as my primary phone. BTW, everything I have is Samsung. I'm using a Galaxy S25 Ultra paired with Galaxy Buds 3 Pro and a Galaxy Watch 6 Classic. Family is also using a Galaxy S23 Ultra and two Galaxy S23. Dont judge me but we also have one Galaxy A36, and two A16's.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s25 ultra
on August 17, 2026
Posted by: JayBent
[This review was collected as part of a promotion.] I have been a Samsung fan for years now. I chose Samsung because of its customization. The themes, icon and wallpapers makes it my phone of choice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 17, 2026
Posted by: Doctor
[This review was collected as part of a promotion.] I have had the phone for just over a year and it has been a great phone to have. The picture quality is great and response time is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Phone I've Own So Far
on August 17, 2026
Posted by: RQuinn07
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because it had all the features I wanted in a phone.
Great camera, great operating system, AI features, and the capacity to do plenty like streaming, updating spreadsheets, drawing and so many other items.
Great camera, great operating system, AI features, and the capacity to do plenty like streaming, updating spreadsheets, drawing and so many other items.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Phone I've Own So Far
on August 17, 2026
Posted by: RQuinn07
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because it had all the features I wanted in a phone.
Great camera, great operating system, AI features, and the capacity to do plenty like streaming, updating spreadsheets, drawing and so many other items.
Great camera, great operating system, AI features, and the capacity to do plenty like streaming, updating spreadsheets, drawing and so many other items.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on August 17, 2026
Posted by: Marsjester
[This review was collected as part of a promotion.] I've been a Samsung product owner for 20+ years. I will never switch. My S25 Ultra has been amazing. I'm a construction Superintendent so I use my phone all day long. Battery life is awesome. Only have to charge it 1 time a day. I will always buy Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 25 Ultra
on August 17, 2026
Posted by: Johnnyfivecomealive
[This review was collected as part of a promotion.] I chose samsung Galaxy phones always over anything. I love what they can do for you as well as the durability of the phones. My 25 ultra with stylish pen is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I loved the S22 Ultra
on August 17, 2026
Posted by: Hookedonultras
[This review was collected as part of a promotion.] I chose the s25 ultra to finally upgrade from my S22 Ultra, and the leap in performance is absolutely staggering. The display is stunningly bright and vibrant, making everything from videos to gaming look flawless. The camera system is a total game-changer, capturing breathtaking detail and professional-level shots even in low light. With lightning-fast speeds, a refined design that feels great in the hand, and a battery that effortlessly powers through a heavy day of use, this is hands-down the best smartphone I’ve ever owned!
Value
5
Written by a customer while visiting Samsung US