Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(30,016 Reviews)
Rating breakdown 30,016 reviews
5 Stars
25,747
4 Stars
3,395
3 Stars
567
2 Stars
152
1 Star
155
85%of customers recommend this product.
(
943 out of
1,103)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
GREAT Phone
on August 17, 2026
Posted by: Racerd
[This review was collected as part of a promotion.] I use the phone for everyday use . Read news,pay bills. Use android auto etc. The phone works GREAT I couldn't ask for a better device
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a good phone. Better than the S26
on August 17, 2026
Posted by: RobRobbery75
[This review was collected as part of a promotion.] Screen is defective. It doesn't like my stylus. I have had it repaired once. It is still defective. But it's a good phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 plus time for upgrade but not necessary.
on August 17, 2026
Posted by: Trialtested
[This review was collected as part of a promotion.] I've always had Samsung since they came out with the s3 and I've never been disappointed. I still have the s3 with no cracks or issues and works great. Sentimental value i guess but I've upgraded every 2 years with no issues. Come to think of it if I wouldn't have upgraded it think my s3 would still be in almost new working conditions. Construction tested daily and battle worn but they've all stood up to the challenges.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra
on August 17, 2026
Posted by: FrankieJ
[This review was collected as part of a promotion.] For years I enjoyed my S21 Ultra until I chose to upgrade to my S25 Ultra. It was the perfect time to upgrade at the time and my upgrade experience was seamless and my phone is still buttery smooth a year and a half later.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall very good, but it lost a few features
on August 17, 2026
Posted by: DocAPhD
[This review was collected as part of a promotion.] As a longtime Note series user, I chose the Ultra version of the S25 to replace my aging Note 9. While the cameras are, in my opinion, the biggest hardware upgrade from the Note 9, the lack of Android updates for the Note also contributed to my decision. However there were four significant downgrades that influenced my review rating. One is the lack of support for a removable SD card. A second is the removal of the earphone jack, which forced me to buy earbuds. The third is the lack of a charging brick capable of fast charging, forcing yet another accessory purchase. Finally, the fourth is the downgrade in functionality of the S-pen by removing the bluetooth connection. I also still miss the removable battery of earlier Note and S series models. All this yet with a higher price.
Despite these issues I am otherwise quite pleased with the S25 Ultra. It does pretty much everything I need in a phone and pocket computer. I use it daily as replacement for turning on one of my computers to run Excel, for email and texting, and internet. I even use it sometimes to make a phone call!
Despite these issues I am otherwise quite pleased with the S25 Ultra. It does pretty much everything I need in a phone and pocket computer. I use it daily as replacement for turning on one of my computers to run Excel, for email and texting, and internet. I even use it sometimes to make a phone call!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about this phone
on August 17, 2026
Posted by: Samsunguser4life
[This review was collected as part of a promotion.] I chose the s25 ultra for the larger screen and the pen that comes with it. Its a fast phone that handles games well and the battery is long lasting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone i have ever used.
on August 17, 2026
Posted by: Romeo3113
[This review was collected as part of a promotion.] I chose the galaxy s series because it is reliable and easy to use. I game on it everyday with no issues. I love the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra
on August 17, 2026
Posted by: Pyroking77
[This review was collected as part of a promotion.] Best phone by far, from display, speed, camera!!!!
Value
5
Written by a customer while visiting Samsung US