Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(30,228 Reviews)
Open Ratings Snapshot
Rating breakdown 30,228 reviews
5 Stars
25,931
4 Stars
3,421
3 Stars
567
2 Stars
153
1 Star
156
85%of customers recommend this product. 
(
943 out of 1,104
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
I really liked s25 ultra experience
on September 18, 2025
Posted by: Darktide
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is easily one of the most impressive phones I’ve used. Samsung’s new Galaxy AI features make daily tasks faster and smarter, whether it’s summarizing notes, editing images, or even helping with translations on the fly.
For entertainment and gaming, it’s a powerhouse. Streaming is silky smooth on the stunning display with rich colors and crisp detail, making Netflix, YouTube, or Twitch a joy to watch. On the gaming side, it handles Genshin Impact and PUBG Mobile without breaking a sweat—max settings run flawlessly with stable frame rates and no overheating issues.
When it comes to work, the S25 Ultra doubles as a productivity machine. Multitasking is effortless, document editing feels snappy, and the S Pen is still unmatched for jotting down notes or marking up files. The large screen paired with DeX support makes it easy to use as a mini workstation on the go.
My only complaint is that the biometrics (especially the fingerprint reader) can sometimes be finicky. It usually works fine, but there are moments when it doesn’t register right away. Aside from that minor issue, everything else is excellent—the design, the cameras, the performance, and the overall user experience.
Verdict: If you want a phone that can handle work, play, and everything in between while also giving you the latest in AI smarts, the Galaxy S25 Ultra is hard to beat.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery issue
on September 18, 2025
Posted by: Meracg
[This review was collected as part of a promotion.] Battery life is way less compared to older versions, I been noticing some apps crash more compared to other phones and camera is hard to use, settings are weird so I want to focus something near and is blurry but things far are clear
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Tech, New Upgradea
on September 18, 2025
Posted by: MelissaC
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is truly exceptional, thanks to the improvements in Galaxy AI and its multiple cameras. If you’re seeking a fast, sleek, and intelligent smartphone, this is the one to consider. The S25 Ultra is quicker than its predecessors and boasts superior camera lens options. Additionally, Galaxy AI serves as a valuable tool, elevating this phone above the competition.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S 25 Ultra 512 Gb is the truth
on September 18, 2025
Posted by: KingaJai
[This review was collected as part of a promotion.] Love this phone upgraded from S23 + the Galaxy AI is top tier with endless possibilities and features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung twenty five ultra
on September 18, 2025
Posted by: Jbird33
[This review was collected as part of a promotion.] I love the phone I like.How big it is?It works?Great cameras are better than any i've seen in a while.Battery life pretty good too.Can't wait to see what the new one brings.When it comes out
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 Sets a New Standard...
on September 18, 2025
Posted by: TechMaestroT
[This review was collected as part of a promotion.] The Galaxy S25 is easily the most impressive phone I have ever owned. From the moment I started using it, Galaxy AI has completely changed how I experience movies and sports. When I am watching a game, AI enhances the stream in real time by smoothing motion, sharpening detail, and even giving me quick insights without pulling me away from the action. For movies, it feels like having a mini theater in my hand with AI-powered optimization that adjusts everything from sound to visuals for the perfect viewing experience.
My favorite feature is the intelligent display. The way it adapts brightness, contrast, and refresh rate to match exactly what I am watching is incredible. It makes action scenes more thrilling and sports highlights crystal clear whether I am inside or outdoors.
Samsung has outdone itself with the S25. It is not just a phone, it is the ultimate entertainment partner powered by Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung did it again!
on September 18, 2025
Posted by: Markis Allen
from Greenville, SC
Expertise:Intermediate
Verified Purchase:Yes
From the operating system, battery life, and camera, to the sleek design, light weight frame and smooth response. I could not imagine having any other phone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely adore this model
on September 18, 2025
Posted by: JennW913
[This review was collected as part of a promotion.] The camera is the best I've had out of a galaxy yet. I get the functionality of my note but plus in my opinion as far as the rest of the phone is concerned. I'm a fan. I even occasionally enjoy the galaxy AI features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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