Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(30,357 Reviews)
Open Ratings Snapshot
Rating breakdown 30,357 reviews
5 Stars
25,984
4 Stars
3,430
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
This product is a great phone
on September 7, 2026
Posted by: Bparker77
[This review was collected as part of a promotion.] I chose this device, because of the long list of features that it has. I enjoy the memory capacity, the picture quality, the camera quality, the software features, the speed of processing, it's ability to play games, video quality when watching YouTube, it's music output thru stereo speakers. I mean there's not much it can't do, it has good quality anti glare screen, it's smooth refresh rate, an s pen for tasks that are needed. I've always used a Galaxy S model phone, and none of them have been a let down to me. I will enjoy it for years, and will look forward to the newest models available for upgrading, because Samsung delivers on solid platforms that work, are well built, good looking, and packaging tons of powerful features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it. Ih has everything I need
on September 7, 2026
Posted by: Garyit
[This review was collected as part of a promotion.] I have been using Samsung Galaxy phones for about 20 years. With each new model it's getting better and faster. Love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The ai in the phone is actually useful
on September 7, 2026
Posted by: Fizecat34
[This review was collected as part of a promotion.] I choose the s25 ultra because of it's titanium body and the S pen and not expected anything much from it but I was actually surprised by it's ai feature.
I went to Niagara Falls this week and took allot of videos of the fall, but I forgot to use slomotion to take any videos. When I was in my car I realized it then I remembered there was a feature that makes the video slow motion.
I used the slomo feature and boy I was impressed. Even after taking the video in only 30fps the picture looked like it was shot in 240fps. This slowmo feature actually made me happy that day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Decision Ever!
on September 7, 2026
Posted by: Jessie777
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra, and it's easily the best phone decision I've made! The main reason I picked it was the little S Pen, it's a total game changer for writing quick notes, editing photos, and doing precise tasks. Plus, the built in Al tools are mind blowing. From translating text on the fly to tweaking images, I use the Al features every single day, and it makes using my phone so effortless! My fiancee is Chinese and being able to quickly and accurately translate when speaking with his family has been so wonderful!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25 ultra is the best
on September 7, 2026
Posted by: Popissam
[This review was collected as part of a promotion.] I chose Samsung galaxy s25 ultra because it is the best phone on the market. It's gaves me the best quality of the photos and videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!!!!
on September 7, 2026
Posted by: PandaLover6
[This review was collected as part of a promotion.] I had a Galaxy Note 10 and I needed to upgrade. I chose the Galaxy S25 Ultra, and it was the Best decision EVER. The pics I can take with this are the best. Like, I took pics of the moon, and I was blown away that I could do that, and I've blown everyone else's minds when I showed them. It has so many great features, and I find more every day, and I love it. I've been a Samsung user since 16, and I'm still going strong. NEVER LEAVING!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smartphone
on September 7, 2026
Posted by: Bashyoma
[This review was collected as part of a promotion.] Ive had iphones but switched to galaxy a few years back. Starting with the s23 ultra. I chose to upgrade to the samsung phones for best features and cameras.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S series lover
on September 7, 2026
Posted by: LovemyGalaxy
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s25 Ultra because I have loved Samsung phones since the Note 3 phone. I love that it has the S-Pen also which is great when you need to jot something down real quick. The S-Pen feature also makes it easy to sign documents from your phone with ease as well as forwarding the document to intended recipient. The design of the phone makes it easy to hold without slipping as well. The camera quality is absolutely the best. Pictures are crystal clear with great definition.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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