Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,906 Reviews)
Rating breakdown 28,906 reviews
5 Stars
24,773
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great smartphone to meet any expectations
on August 17, 2026
Posted by: Chris93
[This review was collected as part of a promotion.] I chose S25 Ultra as use S series for the last 12 years. It always meet the highest modern standards and technological innovations to bring the best experience.
Even though I mostly use my phone for social media and work, it makes me excited to take fantastic pictures, shoot video and launch multiple apps without a single freeze.
Even though I mostly use my phone for social media and work, it makes me excited to take fantastic pictures, shoot video and launch multiple apps without a single freeze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Review of The Samsung Galaxy S25 Ultra
on August 17, 2026
Posted by: RappMenace
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra for it's OS, & speed. The only downside to the Galaxy S25 Ultra is, that if you don't get a tough durable phone case with it, you better make sure you get insurance on your phone. The phone will crack easily after a few drops.
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hi there RappMenace, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We ar epleased to hear that you are happy with the upgraded features and speed of your device. We do recommend protective cases on all devices to help prevent damage from bumps and drops that happen by accident during usage. We have provided a link to the Samsung Support Team to assist you if you have questions about available protection for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I've ever had
on August 17, 2026
Posted by: Beemovie
[This review was collected as part of a promotion.] I've had this phone for about four years now, and it has given me no issues. I've had a great experience with it. It has a great camera. I can make calls on it very easily. I can play all my games on it. And I can also transfer mod packs for Minecrafts. I've had a great experience on this phone so far, and I can't wait to get my next Samsung product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Similar in a Good Way
on August 17, 2026
Posted by: ThePhonecian
[This review was collected as part of a promotion.] The Samsung phones, galaxy series especially, have been a reliable magic source for years. I chose the Samsung S25+ Ultra for many reasons. There is the obvious reasons, camera, s-pen, screen resolution, SSD space. Sure. I first experienced the similar feel in the Note 3 back in 2014. Had a Note 4 that was so good it didn't get upgraded until the S22+ Ultra. I had no problem choosing the S25+ Ultra this last time I needed a device.
Some of us need a device that can process multiple things at once while also working between 2 applications without closing the screen of one. The screen size makes it easy to put 2 apps together for all kinds of media related uses.
Camera open and Script open in a Document. Easy.
Streaming Live on TikTok while also reading karaoke lyrics on YouTube? No problem.
You get the idea.
Say you live in a big city. High rises,.balconies. 3 blocks down the street, and across, 2 floors down, your buddy is on his balcony. You can video call him, and use the 10x camera x6 more to show him his own face from the camera on your phone. And since he has one too, he shows you your face. It's like the CIA cameras from 1997, but not a spy camera, and in your phone, but basically the same thing.
Other fun things about the phone I chose, the S25+ Ultra, is the processing speed and memory capabilities with elite tier level Ai systems. Grok SuperHeavy Ultra, or Google Gemini Pro, running stacks of video and document and LLM heavy processes, while also live streamin
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable across all platforms
on August 17, 2026
Posted by: Capfiene01
[This review was collected as part of a promotion.] I choose my Samsung s25 Ultra because it's the best phone I've had yet. It handles the terabyte gracefully. Without lag or stalling. I also use my s25 ultra to transcribe music on my cloud which I later use on stage with another Samsung product that I connect to it via hotspot which connects seamlessly. People love to hear me use the assistant feature whenever I'm looking for my phone to tell me what the weather is or to pick my next song I want to hear. Thank you this is my third Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional performance and incredible daily
on August 17, 2026
Posted by: TechUser91
[This review was collected as part of a promotion.] I use my Samsung Galaxy S25 Ultra every single day for work, fitness tracking, and cloud gaming during my downtime. The processing speed and responsiveness are top tier, handling heavy apps and multitasking without lag. The screen clarity and brightness make viewing content outdoors seamless. I chose this device because I needed a reliable smartphone that could handle a demanding routine while keeping up with my gaming setup. It has completely streamlined my daily workflow and entertainment needs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Needed a serious upgrade, glad I got the S25 Ultra
on August 17, 2026
Posted by: Rhino777
[This review was collected as part of a promotion.] I was a huge fan of the Note series, and the last new phone I had previously gotten was the Note 8. When I had that one for over 7 yrs, much of the app support stopped, but when Samsung stopped updating the OS, that's when I knew there was no longer an option. I chose the S25 Ultra because it was the closest thing to the Note series, and I was excited to see what new features this model had. I'm still trying to understand everything this phone can do, and every time I learn a new feature, I'm grateful all over again that this was the time that I knew I needed a replacement. I look forward to the next model (for me, most likely the S27 Ultra)!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Phone
on August 17, 2026
Posted by: Frank2
[This review was collected as part of a promotion.] I chose the S25 ultra because of its amazing features. I use it for all my internet needs. I use my hot spot and satellite often. I have never been in a spot with no type of coverage.
Value
5
Written by a customer while visiting Samsung US