Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,231 Reviews)
Rating breakdown 27,231 reviews
5 Stars
23,344
4 Stars
3,018
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
3
Camera not as good as the s21 ultra
on December 6, 2025
Posted by: Rocksolidtechfinder
[This review was collected as part of a promotion.] I am not a powerhouse with Galaxy AI just yet. What I do know is the camera on this s25 ultra seems inferior to my s21 ultra, definitely not an upgrade as I was expecting. Also disappointed they took away the lidar type of capabilities they use to have on the note 10. Battery life is pretty sweet however and this phone can handle all the games and streaming capabilities I have thrown at it.
Value
3
Response from Samsung USBy R&R Team, December 10, 2025
Hey Rocksolidtechfinder, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. We have provided a link to an article to help you with the different camera features and settings to capture the best possible photos and videos. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet!!!!
on December 6, 2025
Posted by: avboytx1
[This review was collected as part of a promotion.] I came from an S22 Ultra, which I really enjoyed. I was hesitant because of the lack of bluetooth connectivity with the S Pen, which I constantly used as a remote camera shutter, and the slight increase in resolution from the camera. Nearly nine months later and I am loving this phone. The processor is very quick and responsive when I need it to be. The AI makes everything a breeze to search and create. I don't worry about the S Pen not working as a remote shutter. The S Pen works great as intended for taking notes or drawing. The newest enhanced AI features are amazing for editing and creating pictures and documents. The phone doesn't miss a beat even as I've played some grapphic intensive games. The phone is smooth and doesn't lag. I would highly recommend to anyone looking for a premium phone with premium features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has great features but some call issue
on December 6, 2025
Posted by: Rolltide72
[This review was collected as part of a promotion.] I've been quite satisfied with the phone's performance, though I've encountered occasional difficulties with three-way calling and internet connectivity issues in certain areas. My current provider is AT&T.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on December 6, 2025
Posted by: 405taurus
[This review was collected as part of a promotion.] The Samsung S25 Ultra truly stands out with its advanced AI features. These features not only enhance the overall user experience but also make everyday tasks more efficient. The AI capabilities are particularly impressive, providing seamless integration and intelligent assistance. The phone's performance is exceptional, making it a reliable choice for both personal and professional use. Overall, the Samsung S25 Ultra is a remarkable device that deserves high praise for its innovative AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on December 6, 2025
Posted by: Bulletman
[This review was collected as part of a promotion.] I went from a S21 Ultra to the S25 Ultra. The best choice I have made yet. Great camera. AI features are great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding smooth operation and very fast
on December 6, 2025
Posted by: Erik89
[This review was collected as part of a promotion.] Where to begin the S25 Galexy ultra is packed full of great and in has the new Galaxy AI to help you I've used the Galaxy Ai to help me locate things that I couldn't have found it's incredible. The camera just flawless and the speed just wow. If you take the time to learn about all the features you'll learn that you have a priceless tool right at your fingertips. well built and esthetically pleasing the S25 ultra is a game changer hands down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Ultra
on December 6, 2025
Posted by: DarkCookie26
[This review was collected as part of a promotion.] My new Samsung S25 Ultra is a game changer. I'm able to create flawless designs with the Galaxy AI and send them straight to the printer. Whether I'm playing games or just scrolling my phone, it moves fast. The Samsung S25 Ultra is the phone to have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 6, 2025
Posted by: TJ4562000
[This review was collected as part of a promotion.] I live this phone! It has a stylus, which is very useful. The best part is galaxy ai, I'm learning so much with it. I would recommend this phone to anyone that wants a great phone!
Value
5
Written by a customer while visiting Samsung US