Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,230 Reviews)
Rating breakdown 27,230 reviews
5 Stars
23,343
4 Stars
3,018
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Posted by: Joey
Verified Purchase:Yes
Its so great taking pictures and videos. It seems like i am a pro haha
Response from Samsung USBy R&R Team, December 12, 2025
Hi Joey, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how much enjoyment you are feeling with the camera on your new device. We have shared a link to the complete manual for your device to help you take this enjoyment to a new level with Galaxy AI. We have also shared a link to the Samsung Support Team if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Hugo
from Illinois
Verified Purchase:Yes
Its an amazing phone with a preety good battery life for videos or gaming. Also The 1tb is simply amazing to have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, December 12, 2025
Hi Hugo, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear you are finding this phone so amazing for your usage, that the battery life keeping up with your streaming and gaming, and that you have more than enough storage space for your usage. We hope you'll reach out to us again in the future any time you have questions or additional feedback you would like to share with us. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, awesome value
on December 9, 2025
Posted by: Samsungtech
[This review was collected as part of a promotion.] I have not yet, but am looking forward to using my new Samsung S25 Ultra. My wife bought one a few months back and is very pleased with the features.
I bought during the black Friday weekend so was a very good value for the money. I think this will be a great improvement on the old S22+ I have.
Faster, and comes with Galaxy AI. Looking forward to trying this out.
I bought during the black Friday weekend so was a very good value for the money. I think this will be a great improvement on the old S22+ I have.
Faster, and comes with Galaxy AI. Looking forward to trying this out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the update!
on December 9, 2025
Posted by: Karpington
[This review was collected as part of a promotion.] I was coming from using a galaxy S10 phone to a new S25 ultra! Oh my goodness what an upgrade! The design, the power, the efficiency! The Galaxy AI is amazing and definitely is putting in work behind the scenes and when I do to other tasks as well. I love it!
Value
5
Response from Samsung USBy R&R Team, December 12, 2025
Hi Karpington, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are loving the upgrade to your new device, and that you are finding the usage of Galaxy AI so great for streamlining so many daily tasks in your life. Please, reach out to us again in the future with questions or additional feedback about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
The phone is super fast and holds its charge for a long time. Unbeatable black friday deal helped!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Albuquerque, NM
Expertise:Expert
Verified Purchase:Yes
I upgraded from my 4 year old S21 Ultra and I did not regret it. The upgrades are solid and did not disappoint me, especially having the S Pen back, which my S21 did not have. The screen is bright enough in direct sunlight which is always a plus and the functionality overall are better than what I previously had. Lastly, the apps run way faster on this and the picture quality is amazing, super happy with this phone 20/10.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dan D
Verified Purchase:Yes
⭐️⭐️⭐️⭐️⭐️ Absolutely Blown Away by the Galaxy S25 Ultra!
The Samsung S25 Ultra is hands down the best phone I’ve ever owned. From the moment I powered it on, I could tell this device was on another level. The display is unbelievably crisp and vibrant—everything looks like it’s popping right off the screen. The camera system is insane… it captures detail, color, and clarity that I didn’t even know a phone could handle. Daytime shots, nighttime shots, zoom—it masters it all.
Performance is buttery smooth. No lag, no stutter, just pure speed no matter what I throw at it. The battery life is outstanding, easily lasting me through a full day with heavy use. And the build quality? Premium all the way. It feels like a luxury device because it is one.
Samsung absolutely knocked it out of the park with the S25 Ultra. If you’re even thinking about upgrading, stop thinking and do it—you will not regret it. This phone is a powerhouse, a camera beast, and a daily joy to use. 10/10!
Written by a customer while visiting Samsung US
Customer Rating
5
Much better than the infinite edge or whatever
on December 9, 2025
Posted by: CJonesTX
from Texas
Verified Purchase:Yes
Works great, haven't had any issues. My S23 ultra got cracked by falling due to the edges. This one is flat providing much better protection for the screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 12, 2025
Hey CJonesTX, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the changes made to the design of this device. We have provided links to resources to assist you in discovering the full capabilities of your device, align the settings to your preferences, and answering any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US