Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,132 Reviews)
Rating breakdown 20,132 reviews
5 Stars
17,276
4 Stars
2,184
3 Stars
387
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,101 out of
1,276)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
This is fantastic phone
on March 10, 2025
Posted by: SamLee
[This review was collected as part of a promotion.] On device AI is cool. I see the future.
I will get one for my son and my brother too
I will get one for my son and my brother too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's just, mid lol
on March 10, 2025
Posted by: cw1red
[This review was collected as part of a promotion.] It's aight, nothing special, all of the "upgrades/improvements" are mediocre at at best. Negligible for sure. Kinda wish I would have just kept my s24 ultra.
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hi Cw1red, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We understand that updates to your device can take time to integrate in to your usage every day. We have provided a link to your full manual to help you with the capabilities of your device, and aligning the settings to your preferences. We have also provided a link to the Samsung SUpport Team to offer additional assistance in answering any questions you may have. We also have great video tutorials available online, and an interactive simulator you can use to explore your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product it's so good
on March 10, 2025
Posted by: Alessandro2006
[This review was collected as part of a promotion.] That it's so good for the fhotos and I love that, before I buy the Samsung I had a phone 15 pro max but the Samsung is better. Is more expensive and easy. The artificial intelligence is so good, I speak with IA in Spanish and English and that's good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All features good
on March 10, 2025
Posted by: Sandeep
[This review was collected as part of a promotion.] All features are good
Camera is good
Phone is faster
Better battery lige
Camera is good
Phone is faster
Better battery lige
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent dive i love it
on March 10, 2025
Posted by: Wenmoal95
[This review was collected as part of a promotion.] Really fast awesome pictures and a really clean and user friendly interface and the battery last longer so a 10 for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet!
on March 10, 2025
Posted by: Beme85
[This review was collected as part of a promotion.] Being able to toggle through apps seamlessly and effortlessly is amazing.
The capability of the new ultra is by far one of samsungs flagship phones! From the cameras resolution to streaming videos, it does it all!
The capability of the new ultra is by far one of samsungs flagship phones! From the cameras resolution to streaming videos, it does it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is amazing
on March 10, 2025
Posted by: Hellyea
[This review was collected as part of a promotion.] Seamless actions . Love the phone!! That is all!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone.
on March 10, 2025
Posted by: FawxTF
[This review was collected as part of a promotion.] Key takeaways for the phone for me are, the weight, the battery, the performance, and how quick it charges. I more or less forget the s pen is there as it doesn't support Bluetooth anymore. The autocorrect could be better but it's not horrible. Everything else about the phone is phenomenal. I love it.
Value
5
Written by a customer while visiting Samsung US