Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,130 Reviews)
Rating breakdown 20,130 reviews
5 Stars
17,274
4 Stars
2,184
3 Stars
387
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,100 out of
1,275)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
First Android / Samsung phone in ten years
on March 5, 2025
Posted by: iamdk44
[This review was collected as part of a promotion.] No looking back. The OS and the quality of the hardware is amazing. The features are next level and I keep getting surprised with finding new ones each day! Make the switch and you won't look back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best current S series samsung
on March 5, 2025
Posted by: Lord12
[This review was collected as part of a promotion.] The Samsung S25 Ultra has the best features of any current Samsung and is highly recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great futures
on March 5, 2025
Posted by: Rolzky
I have this almost two year and and I happy have this is very useful to me
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s25 takes you to the future!!!@
on March 5, 2025
Posted by: Gonzwal
[This review was collected as part of a promotion.] Samsung galaxy s25 ultra is a very fast and reliable phone that makes your day go easier... with all the features it offers ,it makes you day!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone but terrible battery
on March 5, 2025
Posted by: Screwedbysamsung
Expertise:Intermediate
After having the phone for about 5 days it's been a good phone overall the software is great and camera good as always but the battery is terrible. I don't see where some people get 17hrs of battery usage mine barely lasts 10hrs after a full charge for a new phone this is terrible and annoying for samsung's flagship. I switched from s22 ultra to the s25 ultra and I'm just overall very disappointed. I've turned different apps off and even turned off 5G service to 4G because I know that can drain the battery a lot too but seems to not help much
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R Team, March 6, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important all day battery life of your device is to you and we would love to help you resolve this matter. The battery life should improve after a short period of time as the device adjusts to your specific consumption. If this is not your experience we have provided links to a few articles to help you maximize the battery life every day. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 5, 2025
Posted by: Evargas
[This review was collected as part of a promotion.] ABSOLUTELY LOVE THIS PHONE upgraded from the s22 and it is perfect in every way 6ghtz band for Hotspot is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on March 5, 2025
Posted by: Kriter2025
[This review was collected as part of a promotion.] I took picture of the moon last night and it looks pretty good. I didn't change any filters or settings. I will be checking out the features and settings next .
Also I love the AI updates throughout the day.
This is my 4th phone from Samsung and it just keeps getting better.
Also I love the AI updates throughout the day.
This is my 4th phone from Samsung and it just keeps getting better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
FLAGSHIP KING
on March 5, 2025
Posted by: FshnO2
[This review was collected as part of a promotion.] Gaming? Like the best experience you can have across all games!
Ai Power house! I can do all the latest Ai optimized tasks that I can think off.
Earbuds and watch seamless connection is an absolute breeze!
Other major tech companies can't keep up with Samsungs advance and cutting edge technology. Samsung 4EVA
Ai Power house! I can do all the latest Ai optimized tasks that I can think off.
Earbuds and watch seamless connection is an absolute breeze!
Other major tech companies can't keep up with Samsungs advance and cutting edge technology. Samsung 4EVA
Value
5
Written by a customer while visiting Samsung US