Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,125 Reviews)
Rating breakdown 20,125 reviews
5 Stars
17,269
4 Stars
2,185
3 Stars
387
2 Stars
126
1 Star
158
86%of customers recommend this product.
(
1,097 out of
1,272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
The perfect companion
on February 25, 2025
Posted by: kdanilo
[This review was collected as part of a promotion.] This phone is a great upgrade coming from the S21 Ultra. It makes perfect use of AI, Bixby and Gemini to change the way I use my device daily.
The Cameras are also a great updgrade and makes it so easy to capture every moment with endless possibilities of editing. The UI is also great and simple to understand, providing seamless action across apps.
The Cameras are also a great updgrade and makes it so easy to capture every moment with endless possibilities of editing. The UI is also great and simple to understand, providing seamless action across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like everything on this phone. Better than iphon
on February 25, 2025
Posted by: vance77
[This review was collected as part of a promotion.] I use my phone for everything, gaming, online shopping, video streaming, video call, paying bills, i love my Samsung phone - the bestie, recommend to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade
on February 25, 2025
Posted by: Blazer34
[This review was collected as part of a promotion.] Fast opening of apps excellent display and best camera ever. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really well performing phone, with a great camera.
on February 25, 2025
Posted by: Jnkdash
[This review was collected as part of a promotion.] Really seamless action across apps. The processor is great. The now brief is cool to see what's going on. The camera is almost unbelievable. The audio erase feature is really cool to play with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features good screen good battery life sleek
on February 25, 2025
Posted by: Recycledwarfare
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra offers exceptional performance, a stunning display, and an impressive camera setup. Its sleek design and fast processing speed make it a top-tier choice for tech enthusiasts. It has seamless actions across apps,” “Now Brief,” and “Audio Eraser” Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on February 25, 2025
Posted by: Sammyuser4life
[This review was collected as part of a promotion.] Phones is user friendly, easy to work and do what you want, able to run multiple apps seamlessly. Takes beautiful pictures. Screen is bright and the colors are crisp.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on February 25, 2025
Posted by: Reggie
[This review was collected as part of a promotion.] Is pretty good phone in my opinion . NO Bluetooth functionality on S pen is drawback
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Buggy software, not noticeably dif from s24u
on February 25, 2025
Posted by: Shrekswamp
[This review was collected as part of a promotion.] My phone freezes periodically. My web links i saved to my phone disappear periodically. The extend lock feature disables itself and removes my devices and locations. The screen flickers and doesn't scroll when I'm browsing email, different apps, and webpages.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Hi there Shrekswamp, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We understand how valuable your device is to you every day, and we would love to help you resolve the frustrations you mention experiencing interrupting your usage of your device. We have provided a link to an article to help you troubleshot the interruption to your apps you mention. We also recommend enhancing the refresh rate for the occasional freezing you mention. You can do this in your settings app under display, and adjusting the motion smoothness from standard to adaptive. We have also provided a link to an article to assist you with this experience. Lastly, we have provided a link to the Samsung Support Team if these experiences continue or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US