Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(20,028 Reviews)
Open Ratings Snapshot
Rating breakdown 20,028 reviews
5 Stars
17,200
4 Stars
2,171
3 Stars
383
2 Stars
122
1 Star
152
86%of customers recommend this product. 
(
1,033 out of 1,203
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Great features
on October 3, 2025
Posted by: MarisaJ
[This review was collected as part of a promotion.] I currently have the S24 ultra..the features of the S25 ultra exceed what's I've seen with the 24 Ultra. Hut I love galaxy phones and will continue to use them
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the design.
on October 3, 2025
Posted by: INoKeA
[This review was collected as part of a promotion.] I use this phone for personal,gaming, movies, and all and it looks and works amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Study & Dependable
on October 3, 2025
Posted by: JesusNTech
[This review was collected as part of a promotion.] I really enjoy my Samsung s25 Ultra. The customizations are endless, and Galaxy AI is always helpful with editing my photos as well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE SAMSUNG GALAXY
on October 4, 2025
Posted by: 9999dredre
[This review was collected as part of a promotion.] I absolutely love Samsung Galaxy phones, this is my third type cell. They operate so easily and is loaded with everything I can possibly need & want.
I use my phone business and personal things. The memory is great and I no problem going my business app back into personal apps. I have tons of apps and still plenty of storage.
The camera is amazing. I love how easy it is to use and clarity is amazing.
I have begun using Galaxy AI on it recently and omg is that a great addition to my 58 year old self who is not tech world savvy.
I recommend Samsung Galaxy to everyone. It's such a great everyday convenience.
Thank you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible features!
on October 5, 2025
Posted by: Mls4979
[This review was collected as part of a promotion.] My new Samsung S25 Ultra is fantastic! I wasn't sure how the Samsung S could get any better, but the Galaxy AI features are incredible!!! I've been hesitant to learn the new features because it seems overwhelming, but the tutorials and examples of new features are so easy to understand. Love this new phone! It's lighter, faster, crisper. Everything is better!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is the future of smartphones with integrated AI
on October 5, 2025
Posted by: ElCapi
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a phone with an incredible design, it is fast, excellent battery and a number of options for design and daily tasks that you can combine with artificial intelligence that works smoothly and helps you in your daily tasks, it has an excellent front and rear camera with which you can record and photograph and make incredible content for different social networks, definitely the Galaxy S25 Ultra exceeded my expectations, quality and functionality in the best smartphone on the market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent phone
on October 7, 2025
Posted by: DeeBee
[This review was collected as part of a promotion.] Galaxy AI is pretty handy. Phone is awesome gaming and streaming. No issues with any of the hardware. Camera has a ton of features and the stylus is life saver. Ny only gripe is when it updates i have to re-login into most accounts. Also, my Samsung wallet no longer auto-populwtes my credit cards. It just shows up a bu ch of random numbers even after deleting and re-adding the cards. That is a massive inconvenience to me.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything about this phone is amazing
on October 7, 2025
Posted by: CrawdaddyC
[This review was collected as part of a promotion.] From top to bottom, the Galaxy S25 Ultra is one of the most impressive phones Samsung has made. It doesn’t reinvent the wheel, but it refines almost every aspect, and the result is a device that feels like what a “best of everything” flagship should be.
What’s Awesome
1. Stunning Display.
The 6.9-inch Dynamic AMOLED 2X screen is gorgeous. With a QHD+ resolution, an adaptive 120Hz refresh rate, and a peak brightness up to ~2,600 nits, this display handles everything from bright sunlight to dim rooms with ease.
2. Powerful Performance.
Under the hood, the Snapdragon 8 Elite for Galaxy (3 nm) chip, paired with up to 1TB of storage and 12GB of RAM, delivers snappy, fluid performance. Whether you’re multitasking, gaming, or using AI-powered features, it handles demanding workloads with grace.
3. Fantastic Cameras.
The camera setup is versatile and high-powered. You get a 200MP primary shooter, ultra-wide 50MP, a 5× telephoto 50MP, and a 3× 10MP lens. The new ultra-wide is a significant upgrade, especially in low light, and the zoom options give you flexibility without compromising too much on quality.
4. Long Battery Life.
The 5,000 mAh battery is similar in size to previous ones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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