Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,027 Reviews)
Rating breakdown 20,027 reviews
5 Stars
17,199
4 Stars
2,171
3 Stars
383
2 Stars
122
1 Star
152
86%of customers recommend this product.
(
1,033 out of
1,203)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
제품은 대체로 만족합니다.
on September 30, 2025
Posted by: punguna
[This review was collected as part of a promotion.] 제품의 성능은 대체로 만족합니다.
단점으로는 베터리가 생각보다 빨리 소모됩니다. 저는 게임을 많이 하지도 않고 휴대폰 사용도 평번한 수준으로 사용합니다. 하지만 충전을 매일 해야 하며, 2일을 넘기기 어렵습니다.
아무사용도 하지 않고 대기 상태로 두면 2일을 유지 합니다.
또한 통신사 문제인지 휴대폰 문제인지 알수 없지만 외부에서 인터넷을 사용하려고 하면 연결이 안되는 곳이 너무 많습니다.
그런데 재부팅을 하면 연결이 됩니다.
이것을 보면 이는 휴대전화의 문제라고 여겨집니다.
서비스를 받으러 갈 시간이 없어 그냥 사용하고 있습니다.
단점으로는 베터리가 생각보다 빨리 소모됩니다. 저는 게임을 많이 하지도 않고 휴대폰 사용도 평번한 수준으로 사용합니다. 하지만 충전을 매일 해야 하며, 2일을 넘기기 어렵습니다.
아무사용도 하지 않고 대기 상태로 두면 2일을 유지 합니다.
또한 통신사 문제인지 휴대폰 문제인지 알수 없지만 외부에서 인터넷을 사용하려고 하면 연결이 안되는 곳이 너무 많습니다.
그런데 재부팅을 하면 연결이 됩니다.
이것을 보면 이는 휴대전화의 문제라고 여겨집니다.
서비스를 받으러 갈 시간이 없어 그냥 사용하고 있습니다.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on September 30, 2025
Posted by: MKR1979
[This review was collected as part of a promotion.] This is a great phone with many features I can use and ones I never heard of. I like the size of the screen and the vivid picture. I would highly recommend it because I am a Samsung fan anyway.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Makes My Favorite Electronics
on September 30, 2025
Posted by: MsLolli
[This review was collected as part of a promotion.] I have upgraded my Samsung phone every other year. Just when I think it could not get any better. Boom!! Im amazed by a camera or storage feature. Thanks to Samsung, I have become more involved in researching products for the best qualities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Galaxy 25
on September 30, 2025
Posted by: HeaterK
[This review was collected as part of a promotion.] Great phone, the Galaxy AI I is super useful, the camera is AMAZING! Love the phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awsome
on October 1, 2025
Posted by: Richt1
[This review was collected as part of a promotion.] I use it as my phone is watch movies take pictures this phone is awsome
Value
5
Response from Samsung USBy R&R Team, October 1, 2025
Hi there Richt1, we appreciate you taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We are so pleased to hear you are enjoying your streaming, and capturing amazing photos and videos with your device. We have provided a link to the complete manual for your device to help you further enhance your usage of your camera with Galaxy AI. We have also provided a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has fantastic features.
on October 1, 2025
Posted by: Drewhezzy1977
[This review was collected as part of a promotion.] I am so glad that I got this phone 📱. It has everything that I asked for in a phone. I love ❤️ it for the Galaxy Ai feature too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Just has been the best
on October 2, 2025
Posted by: Ms4Evolved
[This review was collected as part of a promotion.] I love watching TV and YouTube on it it's very Chris clear and fast. Out of all my phones this has been the best and I know this that AI galaxy has been in it too so that's been helpful
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best smartphones
on October 2, 2025
Posted by: Roan789
[This review was collected as part of a promotion.] The S25 Ultra is hands down one of the best smartphones I've ever used. The display is stunning. Performance is lighting fast and handles multi-tasking effortlessly.
The camera is amazing. Colors are vibrant without looking fake, and low light performance are jaw-dropping.
Samsung has really outdone itself this year. I swapped from the S22 Ultra and the S25 feels like a complete package.
Value
5
Response from Samsung USBy R&R Team, October 2, 2025
Hi there Roan789, thank you for taking time out of your day to share your thoughts about your Sasmsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so in love with your new phone, and finding the display to be beautiful, the camera so amazing, and the performance to have gotten faster. We have provided a link to the complete manual to help you with additional features like Galaxy AI, as well as to the Samsung Support Team if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US