Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(27,218 Reviews)
Open Ratings Snapshot
Rating breakdown 27,218 reviews
5 Stars
23,334
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Absolutely stunning
on March 20, 2026
Posted by: ronS
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy S25 Ultra is:
A polished, powerful flagship
With excellent display, performance, and cameras
But lacking major innovation
👉 It’s one of the best phones you can buy—
just not the most exciting upgrade Samsung has ever made.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra: Incredible Features with few trade offs
on March 20, 2026
Posted by: Spadebraggart
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers one of the most complete flagship experiences available today. The design feels premium and slightly more refined, while the display remains one of the best in the industry—bright, smooth, and incredibly immersive.
Performance is top-tier, handling multitasking, gaming, and daily use effortlessly. Everything feels fast and responsive without overheating issues.
The biggest highlight is Galaxy AI, which actually adds real value. From AI photo editing to writing assistance and live translation, it makes everyday tasks easier without feeling gimmicky.
The camera system continues to impress with sharp, vibrant photos, strong zoom capabilities, and improved low-light performance. Video quality is also excellent, making it great for content creation.
Battery life easily lasts a full day, and while charging speeds aren’t groundbreaking, they’re reliable.
The S Pen remains a unique bonus for productivity and creativity.
Downsides? It’s still a large phone, and the price is premium. Also, Samsung’s image processing may not suit everyone.
Overall, the S25 Ultra combines powerful hardware with smart AI features, making it one of the best smartphones you can buy right now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The options on the phone seem unlimited.
on March 20, 2026
Posted by: PopDogg
[This review was collected as part of a promotion.] I use galaxy AI to enhance my photos, or to clean up bad pics.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thi phone has grest futures, like live tranlation
on March 20, 2026
Posted by: Paulinho68
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a true power house. The best phone I have ever had! It combines cutting-edge technology, powerful performance, and and refined design into one device that feels like the ultimate all-in-one tool for work, creativity, and entertainment.
The camera setup is one of the biggest hilights. With a 200MP main sensor, advanced zoom capabilities and multiple lenses, the S25 Ultra produces stunning photos in almist any condition. Sharp detailed images, excellent low light performance and pro-level video recording. It is better than anything I have ever seen.
The AI future on live translation is amazing. It is fast and flawless. Makes talking to someone who doesn't speak English much easier than trying to communicate in another language using someone else to help. It is top-tier performance! It's gorgeous large display, is built with premium quality. It makes everything look better. Watching videos on the phone is quite an experience. Great for watching sports and live TV.
The long lasting battery is a plus. The can go through the whole day without having to be recharged. However this phone can be recharged to 100% in about 40 with the Samsung fast charger. Which makes it so convenient. The unique Spen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love it so much!
on March 20, 2026
Posted by: loveit
[This review was collected as part of a promotion.] I love my s25 ultra! I like having a bigger phone, so if you have smaller hands like me id consider whether thats something youre looking for or not, as it can be hard to hold with one hand and type.
its pretty fast, and the camera is great. there are a lot of cool settings, filters and photo editing tools to choose from.
ive also dropped it without a case on quite a few times until I recently purchased one and somehow only managed to scratch the surface minimally 😆
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on March 20, 2026
Posted by: WhoshotJR
[This review was collected as part of a promotion.] I love my S25 Ultra. I use it mostly for financial purposes. Love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is awesome
on March 20, 2026
Posted by: Shorty85
[This review was collected as part of a promotion.] I use my phone for texting, social media and important stuff. I also use it to play a game or two. This phone is amazing it does the necessary things every day. Great phone, I have no issues so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love
on March 20, 2026
Posted by: Rcallen87
[This review was collected as part of a promotion.] I absolutely love it, galaxy ai is super intuitive and easy to use, I use my phone for everything, I have turned my laptop into a coaster since I got it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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