Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Wonderful Size
on March 21, 2026
Posted by: scboy1986
[This review was collected as part of a promotion.] Galaxy AI is wonderful love the screen size and quick operating system
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 21, 2026
Posted by: 36trm36
[This review was collected as part of a promotion.] The galaxy ai is responsive and easy to use. The camera is excellent t as always. The pen is quite useful. Dont even need a computer when you have this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 UTRA
on March 21, 2026
Posted by: Stephs25ultra
[This review was collected as part of a promotion.] I have the S25 ultra and I love it. I've had it for over a year and I haven't had any problems at all. If I take photos which are all are always excellent.
I love that I can change my theme in the Galaxy. Theme store.
I also love that I can do a search if I want to change something on the phone. I love that I can find what I need. Easily, then I can flying my contacts or add contacts easily. As 25 and Samsung has been a great edition to my technology life
I love that I can change my theme in the Galaxy. Theme store.
I also love that I can do a search if I want to change something on the phone. I love that I can find what I need. Easily, then I can flying my contacts or add contacts easily. As 25 and Samsung has been a great edition to my technology life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had so far
on March 21, 2026
Posted by: Silverback305
[This review was collected as part of a promotion.] So far this has been the best phone I have had in a while. I do not plan on upgrading anytime soon. Even the Galaxy AI is pretty awesome. I thought I would never use it, but now I can't go without it. Camera is awesome and battery life gets me through the day. I have no complaints at all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 21, 2026
Posted by: Koko33
[This review was collected as part of a promotion.] Galaxy AI is one of the most important daily help for me to get My daily work done as easy as possible
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switched to Samsung and don't plan on looking back
on March 21, 2026
Posted by: Chato4Samsung
[This review was collected as part of a promotion.] I love the amount of features this phone has and having Galaxy AI has been one of the most usefulof those features. I love that this phone can handle whatever I throw at it as I use the multitasking for work, I recently used the s-pen for signing documents, using the big display to watch content, Galaxy AI for it's usefulness for everything, and list could go on and on. I love all the settings and customization I have available to personalize my phone. I've found there's no limit to this phone and I think that's what I appreciate the most from my use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is fantastic.
on March 21, 2026
Posted by: PatchesDad
[This review was collected as part of a promotion.] I have had a very positive experience with the S25 Ultra. The screen clarity is great and the battery seems to last quite a bit longer than my S22 ultra. The camera is really good and I've had a lot of fun editing my photos and videos with Galaxy AI. I would definitely recommend for anyone who watches and records videos a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Upgraded S22U to S25U in 2025
on March 21, 2026
Posted by: LongtimeSammyUser
[This review was collected as part of a promotion.] I love my Galaxy Ultras (and previously Notes). I was disappointed, however, that Bluetooth capabilities were removed from the SPen. That was a huge loss on this model. And I'm sure I'm not alone in that opinion.
Camera? Eh. It's okay. In some ways, it's good. But I often have issues with blurry edges for some reason. The center will be crystal clear but the outer edges are blurry. I can't figure out why. Also, I get chatter when it attempts to focus. That's annoying and sometimes I lose the shot while waiting for the chatter to subside.
I do somewhat like the AI interface at times. But other times, not so much. I do not want it popping onto the screen without being prompted by me. Stay in your lane, AI.
I DO NOT like Google messaging AT ALL. I much prefer Samsung messaging and I'm annoyed that we were basically forced into switching or risk our own safety. That was a bad deal if you ask me. If I wanted a Google phone, I would've purchased a Google phone.
Overall, though, I'm generally happy with the phone. But it's far from perfect.
Value
4
Written by a customer while visiting Samsung US