Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,118 Reviews)
Rating breakdown 20,118 reviews
5 Stars
17,264
4 Stars
2,185
3 Stars
386
2 Stars
126
1 Star
157
86%of customers recommend this product.
(
1,094 out of
1,268)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
Like it so far
on February 18, 2025
Posted by: Toforeverandbeyond
[This review was collected as part of a promotion.] I am liking the phone so far. It is fast and switch between tasks quickly. The screen and camera look great. The only issue is that it seems that the s pen pops out fairly easily. Otherwise great overall phone
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hey Toforeverandbeyond, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with the inital usage and capabilities of your new device. We have provided a link to the Samsung Support Team to offer assistance and discuss further the matter with your S Pen if you are interested. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
It has great features
on February 18, 2025
Posted by: Pratik
[This review was collected as part of a promotion.] The features are great but the s pen features should have been continued.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good device
on February 18, 2025
Posted by: SoJohnSaid
[This review was collected as part of a promotion.] Device has great cpu and optimized for decent battery. I was disappointing by removing the Bluetooth S pen feature. I love that feature and main use the S pen for that. I don't even use the S pen for anything else. Please bring this back
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade
on February 18, 2025
Posted by: SamsungShark
[This review was collected as part of a promotion.] I love my new S25 ultra. Had the S23 ultra and everything about this one is better. It's faster, screen is brighter, better battery life, better rear cameras, better selfie camera (also helps face unlock work better).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 18, 2025
Posted by: StevegWoodstock
[This review was collected as part of a promotion.] Really enjoy my phone and use it mainly for pictures and videos of me hiking, gold prospecting and gem hunting. Captures great moments with family and friends. Also own the latest Samsung watch and capture my activities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best S series phone you can buy
on February 18, 2025
Posted by: Eyegrl69
[This review was collected as part of a promotion.] This is by far my favorite phone from Samsung. I've been using Samsung for the past 15 years. I LOVE News Brief, it gives me information on the topics that I love. Seamless actions across apps, I love Gemini, it helps me with my everyday tasks while I'm working or when I'm at home. Love the Audio eraser. This is an awesome phone for gaming, I'm a huge rpg gamer and I love to play on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Learning more each day!
on February 18, 2025
Posted by: BeDROID
[This review was collected as part of a promotion.] So at 66 years young, you can say I wasn't born in the techie mindset. The AI feature is phenomenal, I'm totally loving it. Still learning, of course, but it's great for photo editing et al. Gemini, yup been talking to him 😁 for sure. He's quite a catch! There are several features and benefits on the S25 Ultra by Samsung, it's really a smooth ride. I've been a Samsung Droid since the birth of smartphones and I will say this S25 Ultra is the ultimate best🏆
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra features are incredible!
on February 18, 2025
Posted by: Ckpete
[This review was collected as part of a promotion.] I decided to upgrade to the S25 Ultra from the S21 Ultra, and transferring everything from my old phone to the new one was seamless. I was worried about being able to figure out how to use all of the new features but they are very user friendly with great tutorials. My phone connects seamlessly to all of my other devices, like my headphones and car. I have had the opportunity to use AI translate in person and on the phone to connect and interact when a language barrier is present, and it works so great! I love having an easier time communicating across languages! I also love that I can remove unwanted background items and noises from my pictures and videos. I don't have to worry about photo bombers or random things in the background. Filtering out noises in videos makes those memories easier to share. Or when I have to take a video for a project, editing is quick and easy. The daily briefings have been helpful for preparing for my day; knowing the weather and reviewing what is on my calendar. The smart AI features are nothing short of amazing!
Value
5
Written by a customer while visiting Samsung US