Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,118 Reviews)
Rating breakdown 20,118 reviews
5 Stars
17,264
4 Stars
2,185
3 Stars
386
2 Stars
126
1 Star
157
86%of customers recommend this product.
(
1,094 out of
1,268)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
S25 Ultra Review
on February 18, 2025
Posted by: Alonso10
[This review was collected as part of a promotion.] The New S25 Ultra is like having the feel in hand of the S24/25 Plus but with the Ultra Camera, if you didn't like the previous Square Form Factor from the previous S22/23/24 Ultra's this new one will feel better in hand, the Camera Quality is as good as always and will improve with Software Updates as always do, the only downgrade is the lack of Bluetooth of the S Pen but otherwise this is a great phone overall, if you have the S23/24 Ultra there's not need to upgrade but if you are coming from an older phone you will notice the improvements, and last but not least the One U.I 7.0 is a major upgrade and feels better than before, also the anti-reflective screen is a game changer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Huge improvements over S22U
on February 18, 2025
Posted by: MalikD
[This review was collected as part of a promotion.] I am coming from the S22 Ultra. The screen is punchier and more vivid. The phone is lighter which puts less strain on my hand while holding. Camera is still high quality which I've always enjoyed.
The integrated AI features were a big draw for me. They are nice, but I wish there were more app integrations. I will make a request and it will tell me it doesn't have access to specific apps. For example I have preset meals in my Samsung Health app, and I requested to add a meal for my breakfast to teach my calories. I feel like this could be improved in a software update, but was a bit disappointed by the lack of depth of AI integrations and surface level seamless actions across apps. Now Brief is cool, but could use more integrations and depth as well. These are the reasons why I dropped to a 4/5.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on February 18, 2025
Posted by: Papabear678
[This review was collected as part of a promotion.] I upgraded to the new S25 not really being convinced this will be a good move, but after using this S25 Galaxy Ultra, I was able to see the differences, faster, better battery life, and out of this world pictures I really recommend this new iteration of the Galaxy line phones the Best phone yet!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New top phone
on February 18, 2025
Posted by: MThor01
[This review was collected as part of a promotion.] The phone is super fast and integrates very well. It would be a 5 star if not for what I feel is confusion on the AI front. This may be a failing on me and not the device. Samsung AI and Googles Gemini AI seem to be the same service. With Bixby I can choose them or Google as the assistant. I am not lowering the score as I can't tell if it is mine or Samsung failure. Overall I have no issues.l and thourally enjoy this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This screen is unbelievable!
on February 18, 2025
Posted by: JeffH97
[This review was collected as part of a promotion.] I work on the road and was looking for a larger phone to be my entertainment on breaks and lunches. I am ecstatic with the screen on my S25 Ultra. It's bright in the sun and has little to no glare.
I do like the ability to talk to Gemini to help pass the time. I feel like I can ask questions and be curious and get actually useful information out of it while still on the road.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Another great Samsung
on February 18, 2025
Posted by: Orcaman
[This review was collected as part of a promotion.] Great phone so far! Still learning about all of the things it can do. AI helps with most tasks and the option to use voice is helpful. The Galaxy is still the best when it comes to taking pictures and videos. This phone is great for social media, all the apps, surfing the web. Love the seamless actions across apps. I'm assuming gaming also, but I haven't had the chance to try it yet.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hey there Orcaman, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hear how pleased you are with the updates to the One UI7 and Galaxy AI you are experiencing with your device. We hope you are also enjoying the ways you can take your amazing photos and videos and further enhance them with Galaxy AI. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Skeptical about Upgrading.
on February 18, 2025
Posted by: Thatguywiththes25
[This review was collected as part of a promotion.] From the great words of Shia LaBeouf just do it this phone is amazing. From the improvements made to the camera, the retweeks with the new UI, the new form factor of the ultra, and the integration of AI this phone simply is a must buy in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on February 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I think the new S25 Ultra is by far the best phone on the market! From uts lightning fast speeds, to its AI features....it's definitely phone of the year in my book!
Value
5
Written by a customer while visiting Samsung US