Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
This phone has great features
on March 30, 2026
Posted by: Jimmy3172
[This review was collected as part of a promotion.] I like my phone
While I dont understand the ai I find it facinating
And also I enjoy how it works with my samsung step counterpart, ring and galaxy buds
I enjoy the smart things app to be able to use my appliances with my phone also
While I dont understand the ai I find it facinating
And also I enjoy how it works with my samsung step counterpart, ring and galaxy buds
I enjoy the smart things app to be able to use my appliances with my phone also
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great all around phone!
on March 30, 2026
Posted by: Gingergiant8484
[This review was collected as part of a promotion.] This is an amazing phone, I have always loved the Galaxy platform. The camera is always the best in the industry! I only have to say if you get this phone make sure you get the max storage because the quality of your pictures will not be great as it fills up.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 30, 2026
Posted by: PAFinFLA
[This review was collected as part of a promotion.] I love this phone. Great camera!! Just wish it had removable storage since I have to keep deleting things! I have tons of apps, pics, and videos. Love the Galazy AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on March 30, 2026
Posted by: Cliff1166
[This review was collected as part of a promotion.] A great phone with lots of features and AI packed in. Great design
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25 Ultra great features
on March 30, 2026
Posted by: Jojo2love
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse, packed with Galaxy AI features that make it a game-changer.
Galaxy AI is the star, enhancing productivity and creativity. Features like Drawing Assist, Generative Edit, and Virtual Aperture let you create stunning images and edit them with ease. The ProVisual Engine reimagines mobile photography, making it intelligent and intuitive .
The S25 Ultra's AI capabilities go beyond photography. It can transcribe calls, summarize emails, and even offer smart replies.
Performance-wise and battery life is great for work and school.
Overall, the Galaxy S25 Ultra is a premium device that showcases Samsung's AI prowess.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Long time samsung fan
on March 30, 2026
Posted by: Disappointedfan
[This review was collected as part of a promotion.] Galaxy AI stole what the ultra series built with hard work. My trust. They removed so much functionality from earlier series to replace it with junk. Looking to switch down to a more funtional model.
Value
2
Response from Samsung USBy R&R Team, April 3, 2026
Hello there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your new device has been changed from features and usage you are accustomed to with previous devices as technology advances. Without knowing what features you feel have been changed with your device from previous versions, we have provided a link to the complete manual to help you discover the ways your device has been redesigned with similar functionality. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fast working.
on March 30, 2026
Posted by: Gabekiss
[This review was collected as part of a promotion.] The phone is great! It has a fast processing speed and does not lag when i am actively working on it. Space is pretty good with the standard. The phone is also very large so visibility is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use product. Has a bit of everything
on March 30, 2026
Posted by: Angarcia
[This review was collected as part of a promotion.] This device has great features for someone who uses their phone for business and play. Split screen features. Great camera👍 Used the Galaxy AI features recently, works well for a hands free experience.
Value
5
Written by a customer while visiting Samsung US