Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(30,298 Reviews)
Open Ratings Snapshot
Rating breakdown 30,298 reviews
5 Stars
25,936
4 Stars
3,421
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
This phone has great features.
on September 28, 2026
Posted by: Just18
[This review was collected as part of a promotion.] Ive been needing a solid rugged phone. Not the best on a phone but learning with this one "i chose".
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I Love this phone
on September 28, 2026
Posted by: HappyCustomer
[This review was collected as part of a promotion.] I am so glad I chose my Samsung S25 Ultra! I knew I wanted the latest and best. It has not disappointed. I only marked the review as 4 stars because my device has the camera jitter issues with the UW camera that some early models had but it didn't start until after the warranty ended. Now I'm on my own to fix it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 Ultra is a Well Built Phone
on September 28, 2026
Posted by: QueensChick
[This review was collected as part of a promotion.] I chose there S Ultra series because they are strong phones. They don't break easy. I have had the S22 and the S25 Ultra and both have been the best. I love the pen. The camera quality is awesome. It's the best phone new i have had. Although I love the S Ultra series, I am willing to try the new z fold 8.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung always has great products
on September 28, 2026
Posted by: TeeTotal
[This review was collected as part of a promotion.] I always choose Samsung. Im glad that I chose the ultra this time. The Ultra comes with a stylus and that alone is great not to mention all the extra perks you get with Samsung product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SAMSUNG S25 WAS GREAT!!
on September 28, 2026
Posted by: SamsungPsycho
[This review was collected as part of a promotion.] The latest mobile device offers a remarkably sleek design that feels comfortable to hold throughout the day. Its display technology provides vibrant colors and exceptional clarity for all your viewing needs. You will likely appreciate the significant improvements made to the camera system, which captures stunning details in various lighting conditions. Furthermore, the battery performance is chose, remains impressively consistent to keep up with a busy schedule. This product represents a thoughtful balance of sophisticated style and reliable functionality for any user.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The best Yet !
on September 27, 2026
Posted by: Cholly
[This review was collected as part of a promotion.] I choose the S25 Ultra phone its a really good choice . Photos and video also the Ai features are amazing !
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
- Exactly the upgrade I needed
on September 27, 2026
Posted by: Jimilbs100
[This review was collected as part of a promotion.] From the moment I powered on the Galaxy S25 Ultra, I knew I chose the right device. The performance is incredible—everything feels fast, fluid, and effortless, whether I’m multitasking, editing photos, or streaming. The new AI features genuinely elevate the experience. They help me organize information, enhance images, translate conversations instantly, and make everyday tasks feel smarter and more intuitive.
The camera system is one of the biggest reasons I chose this phone. The clarity, low‑light performance, and zoom capabilities are outstanding, and the AI enhancements make every shot look polished without feeling over‑processed. The display is another highlight: bright, sharp, and smooth, making videos, games, and reading all feel immersive.
Battery life easily lasts through my day, even with heavy use, and the build quality feels premium and durable. The S25 Ultra fits perfectly into my lifestyle—powerful when I need it, reliable when it matters, and packed with features that genuinely improve how I work and stay connected. I’m glad I chose the Galaxy S25 Ultra because it delivers exactly what I expect from a flagship device and more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Favorite S Series I've had
on September 27, 2026
Posted by: DrDrew1001
[This review was collected as part of a promotion.] The S25 Ultra feature that sold me was the camera. The zoom is no joke. Yes, I know some objects are AI enhanced. The great part of that is that I don't have to do the manual adjustments with photo editors as I've done in the past. I still use the Pro modes when I have the time to compose shots or videos. I use the quick access double click a lot to bring up the camera. In those moments, this phone shines. No thought. Just point, zoom and shoot. Even with the TT, FB and Insta videos, the battery lasts all day with tweaking power settings and deep sleeping apps. As a loyal fan, I've had the S Series phones for years. I always seem to get the odd numbered Ultra 21, 23 and the 25. I chose the latter as a pre-order and have been very happy with the purchase. The hardest part was choosing the right case. They're so many brands and styles. Samsung Galaxy phones and tablets have been my go to models for years. Maybe there's another brand or model that's better at the time but Samsung hasn't failed me yet. It's probably the only electronics brand that I've been using for decades. And the S25 Ultra suits all my needs. Thanks,Samsung, for a great phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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