Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(20,111 Reviews)
Open Ratings Snapshot
Rating breakdown 20,111 reviews
5 Stars
17,261
4 Stars
2,182
3 Stars
386
2 Stars
125
1 Star
157
86%of customers recommend this product. 
(
1,088 out of 1,262
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Reviews on S25 Ultra!
on February 17, 2025
Posted by: wekwek
[This review was collected as part of a promotion.] I recently received my S25 Ultra ~3 weeks ago. In my honest, genuine opinion, it's the best phone I've owned In a long time. The animations are smooth. The processes of switching apps is seamless, and honestly the "Now Bar" is my favorite part. It gives me a proper summary of the current news, weather for the week, among other things.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the AI ​​feature and it's convenient.
on February 17, 2025
Posted by: tommyhms
[This review was collected as part of a promotion.] I would like to see the AI ​​functions expanded a bit more. For example, I would like to be able to set alarms or input notes. And I think it would be good if you could also use the HomeUp app in the Samsung shop. I know it works on Korean phones, but we can't use it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best smartphone of 2025
on February 17, 2025
Posted by: Samsungthegoat
[This review was collected as part of a promotion.] Hands down, the best smartphone of 2025 is here. I'm happy to trade in my S22 Ultra with this device. Incredibly fast, light, and I love it! I wish the bluetooth enabled Spen was with it but I as a Note/Ultra user never used it much. Overall, I'm really happy with my S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device is aesthetically pleasing.
on February 17, 2025
Posted by: Galaxyflow
[This review was collected as part of a promotion.] As a long-time user of Samsung's flagship devices, I was eager to experience the Galaxy S25 Ultra. Upon unboxing, the first thing I noticed was its refined design. The device feels lighter and more comfortable to hold compared to its predecessor, thanks to its sleek build and rounded corners. The 6.9-inch Dynamic AMOLED display is stunning, offering vibrant colors and sharp visuals, making media consumption truly immersive.
Performance-wise, the Galaxy S25 Ultra is a powerhouse. Equipped with the Snapdragon 8 Elite processor and 12GB of RAM, multitasking is seamless, and demanding applications run without a hitch. The device handles everything from intensive gaming sessions to productivity tasks with ease.
The camera system, featuring a 200MP main sensor, delivers impressive photos with rich detail and accurate colors. Low-light performance has seen notable improvements, capturing clear and vibrant images even in challenging conditions. The 50MP ultra-wide lens is a welcome addition, providing versatility for landscape shots and group photos.
One of the standout features is the integration of AI capabilities. The device offers intelligent suggestions and automations that adapt to my usage patterns, enhancing productivity and convenience.
While the Galaxy S25 Ultra comes with a premium price tag, its combination of design, performance, camera quality, and AI features make it a compelling choice for those seeking a top-tier smartphone experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Subtlety is quality
on February 17, 2025
Posted by: Kam1031
[This review was collected as part of a promotion.] Out of the box, I was very impressed with the look and feel of the S25 Ultra. In comparison to last year and prior models, the subtle hardware refinements coupled with the new OneUI 7 definitely enhanced my user experience i.e. beefier speakers, snappy UI, better camera, and the matte-like display which does a great job with nulling reflected light while maintaining the vividness of its displayed images. The S Pen is the reason why I've stayed with this line-up. I value being able to complete and sign pdfs, edit photos and videos with penpoint-like accuracy, and providing an additional method of interaction with my device without always having to use my fingers. For me the S25 ultra subtlety is quality!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Spectacular phone!
on February 17, 2025
Posted by: Ciler3347
[This review was collected as part of a promotion.] I switched from a Galaxy S21 Ultra and it is night and day! It's better than I imagined. Honestly I was having tons of issues with my old phone. Possibly because of age and new apps, but no issues whatsoever. I play tons of mobile games and those are super smooth! Best of all, my old phone counted towards credit even though it was 4 years old. This made me super happy and made getting the phone that much more worth it. Going forward I'll probably be switching more often given that their trade in values are so great. Can't recommend this phone enough. Works great with the buds and smart watch I have. Highly recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unbelievable Camera
on February 17, 2025
Posted by: swlim8
[This review was collected as part of a promotion.] When I received my new Galaxy S24 Ultra, the first thing I realized is "Wow, it takes amazing pictures!!!" Sure, this phone has a few very improved features like AI. But I was really impressed by how amazing pictures it takes, specially compared to S23 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall experience
on February 17, 2025
Posted by: Zero0Fox1
[This review was collected as part of a promotion.] My Samsung Galaxy S23 Ultra has become an indispensable part of my daily life, seamlessly integrating into everything I do. From streaming the latest shows on Netflix during my commute to catching live sports updates while I'm at the gym, this phone handles it all with ease. The large, vibrant screen makes movies a truly immersive experience, and the powerful speakers deliver crisp, clear audio.
Beyond entertainment, my S23 Ultra is a productivity powerhouse. For work, I'm constantly using it to check emails, edit documents on the go, and participate in video conferences. The seamless actions across apps are a game-changer. Being able to quickly transition from a work email to a collaborative document without any lag or hassle is essential for my fast-paced work environment. I also rely heavily on it for school. Taking notes in class, accessing online textbooks, and collaborating with classmates on projects has never been easier. The S Pen is a fantastic tool for this, providing a natural writing experience that I prefer over typing for certain tasks.
One feature that I've found particularly useful is the "Now Brief." Being able to quickly get a summary of my day's schedule, news, and weather first thing in the morning helps me stay organized and prepared. It's a small thing, but it makes a big difference in my daily routine. The Audio Eraser has also come in handy more times than I can count, when trying to capture the perfect video.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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