Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(20,106 Reviews)
Open Ratings Snapshot
Rating breakdown 20,106 reviews
5 Stars
17,258
4 Stars
2,181
3 Stars
385
2 Stars
125
1 Star
157
86%of customers recommend this product. 
(
1,085 out of 1,259
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
S25 Ultra Is A Must
on February 17, 2025
Posted by: DebzJT
[This review was collected as part of a promotion.] I use my phone for everything! Work phone app & email, games, all of my Financials, social media, writing and designing. I wasn't extremely excited with the difference between the S23 & S24. The new S25 Ultra is absolutely amazing and the software feels like I got a new phone! The exterior design is super sleek and the edging really pops. I chose the titanium white silver color and I love it. So many new features to rave about as well. Face recognition is much faster as is the finger print. With a screen protector on, it still recognizes with ease and I no longer have to press hard on the screen to open. The top of the screen notifications and info modules stand out. I enjoy the change in the pull down screens to access either notifications or quick menu. The separation is nice. I was shocked with the seamless switch between apps, screens well actually every switch is seamless. The added options in notification sounds is a much needed change. Numerous added features. The computing software upgrade with the S25 Ultra is a noticeable advancement. Thank you Samsung for getting me excited about a new phone again!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best galaxy ultra series so far.
on February 17, 2025
Posted by: Sukkum
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra for about a week now, and I must say, it's been a game-changer! Coming from the previous model, I've noticed a significant upgrade in performance, camera quality, and overall user experience. For instance, I was at a family dinner last weekend, and I wanted to capture a photo of my niece's birthday cake. The lighting was dim, but the S25 Ultra's camera handled it beautifully. The photo turned out stunning, with vibrant colors and crystal-clear details. My sister was amazed, and we ended up taking a bunch of photos together, all of which looked fantastic. In my daily routine, I've also noticed how seamless the phone's performance is. I can switch between multiple apps, watch videos, and play games without any lag or stuttering. The Qualcomm Snapdragon 8 Gen 2 chipset is a beast!
Another feature that's impressed me is the Wi-Fi 6E and 7 connectivity. I work from home, and I often find myself switching between my router and mobile hotspot. The S25 Ultra's Wi-Fi connectivity is rock-solid, and I've experienced minimal drops or disconnections.Gaming is also a whole new level on this phone. I've been playing a lot of PUBG Mobile, and the S25 Ultra's display and performance make it feel like I'm playing on a console. The 120Hz refresh rate is silky-smooth, and the phone's cooling system keeps it running smoothly even during extended gaming sessions. Overall, I'm thoroughly enjoying my time with the Samsung Galaxy S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the upgrade!
on February 17, 2025
Posted by: Winton
[This review was collected as part of a promotion.] Switching over from the s23 Ultra, there are definitely some big improvement. The phone definitely feels more lighter and way more faster. The camera quality is definitely nice with the higher mega pixel in the 3x lens and all the nice features like the Audio Eraser is very useful when it comes to filming at concerts. Also for multi taking I am able to open much more apps and the new UI is so good too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Liked the flat design alot
on February 17, 2025
Posted by: Bhanu91
[This review was collected as part of a promotion.] I have been using the galaxy S series devices from S8plus. Every year the device gets new features and also design changes. This year device particulary the flat screen is looking great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Monster machine 💪 ♥️
on February 17, 2025
Posted by: Medox1989
[This review was collected as part of a promotion.] I pre order my galaxy s25ultra and I compared it with my previous device s24ultra. It's way batter .I like the style on the s25ultra. The processor speed and the advantage AI program is so unbelievable. I m so happy that I choose samsung instead of other brand
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great feature all in one product.
on February 17, 2025
Posted by: DinoSpuMoney
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is impressive with its seamless actions across different apps, making multitasking a breeze. The enhanced processor and ample RAM handle demanding tasks like gaming and streaming movies without a issues. Features like Now Brief and Audio Eraser add practical value, simplifying daily routines. I use my Samsung Galaxy S25 for everything from work, school, and leisure tasks, including document editing and video conferencing, to entertainment like streaming sports and movies. The S25 Ultra's vibrant display and powerful speakers enhance the viewing experience, while the long-lasting battery ensures I stay connected throughout the day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25 ultra
on February 17, 2025
Posted by: Emonn33
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a bit now, and overall, it’s a fantastic device. The new AI features really stand out—photo editing is next-level with quick object removal and auto-enhancements that actually look natural. The AI-powered voice assistant is smarter and more intuitive, making daily tasks smoother.
The new cosmetic changes are a nice touch, too. I love the slimmer bezels and the matte finish on the back, which feels premium without being a fingerprint magnet. The camera module design is sleeker than ever, giving the phone a modern and polished look.
Performance-wise, it’s a beast. Apps open instantly, and multitasking is seamless thanks to the upgraded processor and RAM. Gaming is also fantastic—big titles run smooth with zero lag. However, I did notice that the phone gets a little hot during longer gaming sessions. It’s not a deal-breaker, but it’s something to be aware of.
Battery life is solid, lasting me through a full day of heavy use, and charging is super fast. Overall, aside from the minor heating during heavy gaming, the Galaxy S25 Ultra delivers an outstanding experience. Highly recommend it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Now briefing
on February 17, 2025
Posted by: LordCal
[This review was collected as part of a promotion.] Experiencing the latest phone is a true technological leap forward. The seamless transition between apps is incredibly smooth and efficient. The innovative audio eraser feature truly enhances video recording capabilities. Every aspect of this device feels polished and refined, making it a joy to use. It's a remarkable advancement in mobile technology.
Now brief highlights information that I enjoy and need
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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