Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,106 Reviews)
Rating breakdown 20,106 reviews
5 Stars
17,258
4 Stars
2,181
3 Stars
385
2 Stars
125
1 Star
157
86%of customers recommend this product.
(
1,085 out of
1,259)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
The S25 Ultra has great features
on February 17, 2025
Posted by: NanaPhoenix
[This review was collected as part of a promotion.] I like watching movies on the go, so the big screen size together with the display quality comes in handy for that. I love the AI features that comes with phone, especially the ability to interact seamlessly across apps with just a voice command. The "Now Brief" is a little bit average. It could do with a lot more information and details. The audio eraser is cool. I've tried it once and I did like it. One thing that I wanted to see was the Bluetooth S pen that the S24 Ultra had. I am a bit disappointed not to have that.
Overall, it's a great phone for day to day activities, with tons of customization options suit your style.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in heaven with the software and processor!
on February 17, 2025
Posted by: Thef15mechanic
[This review was collected as part of a promotion.] The Galaxy S25 Ultra improves on its predecessor with a better design, more powerful processor, and enhanced cameras, while maintaining a top-tier display. Teamed with Android 15 and One UI 7, and with the software enhancements, I'm able to customize my phone to my liking. This has to be the best upgrade so far. I love the camera system's updated audio eraser for all my videos; that wonderful feature is what makes me upgrade to Samsung. Year after year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on February 17, 2025
Posted by: Ahmad123
[This review was collected as part of a promotion.] It look great, AI is working perfectly and the camera is nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra for a reason!!!
on February 17, 2025
Posted by: Landowner
[This review was collected as part of a promotion.] I love the seamless action across apps with the press of a button, love how useful Now Brief has been, telling me about the weather, my sleep and what I have going on during the week. The audio eraser is very well done and has been useful in my noisy and windy video, which I end up with quite often! The Snapdragon 8 Elite has been Game changing for handling things like Samsung Dex, Split view/multiple apps, and 4K LOG recording in Pro video mode.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
He tenido toda la serie S y siempre se superan
on February 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Camara increíble
Un poco más ligero
Pantalla principal excelente resolución
Más rapido
Un poco más ligero
Pantalla principal excelente resolución
Más rapido
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S25 Ultra!
on February 17, 2025
Posted by: Bpgreen
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an absolute beast! Stunning display, super-fast performance, and an incredible camera. Battery lasts nearly a full day and the AI features are handy. Samsung nailed it with this one—definitely worth it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Smooth but lacking features to justify the price.
on February 17, 2025
Posted by: BaconPersuasion
[This review was collected as part of a promotion.] The s25 ultra behaves smooth however the s pen downgrade and the fact I do the same things on this phone as I did 25 years makes it a terrible value for the price. Ai is great when it worka but feels like an afterthought.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hey BaconPersuasion, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy S25 Ultra with us. We would love to help you discover the ways this device can enhance your life every day, and love all of the capabilities. We have provided a link to a great article to help you with the features of the redesigned S Pen. We have also shared a link to the full device manual to assist you with the feature sand aligning the settings to your preferences. Lastly, we have shared a link to the Samsung Support Team if you have any questions or continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! This phone is amazing!
on February 17, 2025
Posted by: 123456789101112
[This review was collected as part of a promotion.] I recently traded in my old s24 plus for the s25 ultra. Boy, oh boy, do I not regret that decision. This phone is super quick, has an amazing battery, the screen is enormous, and it has seamless actions across apps. You will not regret find this phone.
Value
5
Written by a customer while visiting Samsung US