Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(27,206 Reviews)
Open Ratings Snapshot
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Amazing Perfomance and super telephoto camera
on April 9, 2026
Posted by: Asif001
[This review was collected as part of a promotion.] What impressed me most was how fast and smooth everything felt in daily use. Apps open instantly, multitasking is effortless, and even heavier tasks don’t seem to slow it down. The camera system is also excellent, especially if you like having a lot of flexibility in a single phone. Photos come out detailed and reliable in most conditions, and the zoom capabilities are still among the strongest reasons to buy the Ultra.
That said, this phone is not cheap, and at this price you expect near perfection. Some of the AI features feel more like extras than essentials, and while they can be useful, they are not the main reason I’d recommend the phone. It is also a big device, so if you prefer something compact, the Ultra may feel a little much in the hand.
Overall, the Galaxy S25 Ultra is an impressive phone that delivers in the areas that matter most: display, performance, battery life, and cameras. It is not a revolutionary upgrade, but it is a very complete one. If you want Samsung’s best phone and you do not mind paying flagship money, this is an easy one to admire.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on April 9, 2026
Posted by: DollhinThug
[This review was collected as part of a promotion.] This phone is an all around great phone that really does a little hit of everything well. Its super fast and smooth, so whether Im scrolling, multitasking, or playing games, it keeps up without any lag. I use my phone for work, school, and personal. The camera is amazing and one of the best parts. The screen is big, bright, and looks amazing. The battery lasts all day and it great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on April 9, 2026
Posted by: DollhinThug
[This review was collected as part of a promotion.] This phone is an all around great phone that really does a little hit of everything well. Its super fast and smooth, so whether Im scrolling, multitasking, or playing games, it keeps up without any lag. I use my phone for work, school, and personal. The camera is amazing and one of the best parts. The screen is big, bright, and looks amazing. The battery lasts all day and it great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on April 9, 2026
Posted by: Briansomething
[This review was collected as part of a promotion.] Didn't think I needed the ai features but they make everything convenient. If I need to find somrthing or if I dont know what something is google ai will. Phone battery lasts longer duh but it is more efficient weather im playing games or recording videos it handles everything no problem
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on April 9, 2026
Posted by: ToriTori5654
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra works great overall. The AI technology is top-notch and really makes the phone feel advanced and efficient. Everything runs smoothly, and it’s easy to use for everyday tasks. The camera is amazing and takes really clear, high-quality pictures.
It is a bit pricey, which might not work for everyone, but overall it’s an awesome phone and worth it if you want something reliable and high-quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 IS ALIVE !!!
on April 9, 2026
Posted by: JohnD1580
[This review was collected as part of a promotion.] My S25 Ultra it's my office built in , it's my E-Reader , it's my anytime concert 24/7. I cannot say enough good things about this smartphone... THANK YOU Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra definitely the best
on April 9, 2026
Posted by: GOJIRA
[This review was collected as part of a promotion.] The features built into my phone are the best anywhere and easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One word AWESOME!!!
on April 9, 2026
Posted by: Jaimito31
[This review was collected as part of a promotion.] There are actually some pretty solid reasons why people end up loving Galaxy AI on Samsung devices—beyond just the hype. It comes down to how practical and integrated it feels in everyday use.
First, it’s built right into the phone, especially on models like the Samsung Galaxy S24. That means you don’t have to jump between apps—it works seamlessly while texting, browsing, or taking photos.
One of the biggest highlights is Live Translate. You can literally be on a call with someone speaking another language and get real-time translation. It feels futuristic, but more importantly, it’s useful in real situations.
Then there’s Chat Assist, which helps you rewrite messages in different tones—professional, casual, polite. It’s like having a writing coach built into your keyboard.
Another fan favorite is Circle to Search (powered in collaboration with Google). You just circle anything on your screen—an outfit, a product, a landmark—and instantly get info about it. No typing needed.
For photos, Generative Edit is a big deal. You can remove objects, move people around, or expand images using AI. It’s similar to tools you'd find in advanced editing software, but it’s right on your phone.
Also, Samsung focuses on on-device AI, meaning a lot of features work without sending your data to the cloud. That’s a big plus if you care about privacy and speed.
And overall, people love it because it doesn’t feel like a gimmick—it actually saves time and makes things easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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