Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(30,296 Reviews)
Open Ratings Snapshot
Rating breakdown 30,296 reviews
5 Stars
25,934
4 Stars
3,421
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
This phone does everything and more
on September 28, 2026
Posted by: Drew300m
[This review was collected as part of a promotion.] I use this phone for planning gaming scheduling it does everything i need it to do the feature at great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My s25 ultra
on September 28, 2026
Posted by: Preciosura1750
[This review was collected as part of a promotion.] I love my phone very quick to respond memory space is good for me picture well I wish it was easier but still great pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my s25 ultra
on September 28, 2026
Posted by: Ultra2go
[This review was collected as part of a promotion.] Glad I chose the s25 ultra in pink I love it best phone I've ever had i have so much memory my battery last for long times and its a very pretty phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Everything, but the distance!
on September 28, 2026
Posted by: YourHostBigSteve
[This review was collected as part of a promotion.] No need for a prompt, because I chose the Samsung Galaxy S25 Ultra powered by Verizon, after taking some of the best photos of my life with the S22 Ultra. The size and durability of the phone, matched with the sleek look and futuristic color scheme is already a win. The S25 ultra is the camera that captures my wife and I having our most enjoyable adventures, which is why I would choose a Samsung Galaxy smartphone every time! As pleased as I am, I would be omitting a truth if I denied my disappointment behind the Bluetooth capable stylus. I was able to set my phone up and take some beautiful photos and videos of us together as a couple, but now we are sometimes at the mercy of selfies, and those who really don't practice capturing the angles we truly desire, with the sunsets that feel like they'llonly happen once in a lifetime. I heard the Samsung Galaxy S26 Ultra may have this feature, but I bought my phone 9 months prior to its release... so as you can imagine, I'm still paying on it! LOL - Anywho, I hope this review adds to the amazing collection of stories you've received, and to the developers, Thanks for allowing us to capture these important and beautiful memories with the push of a button!
Peace.
Steve
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional camera
on September 28, 2026
Posted by: Lizclicks
[This review was collected as part of a promotion.] My S25 series has provided exceptional photos and abilities to edit. Perfect for my photography hobby and more! When I say more, the ease of use from all the apps from social media to finances and more. I highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung S25 ultra
on September 28, 2026
Posted by: Lynditzey86
[This review was collected as part of a promotion.] I love samsung so much, its so easy to navigate and get the things needed done. The display is very clear, the speakers are great for listening to your favorite tracks.. its very durable if you have protection on it. The battery life is very decent depending on what your doing... i chose Samsung everytime!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone with one small issue...
on September 28, 2026
Posted by: DubbleOG
[This review was collected as part of a promotion.] I love my S25 Ultra, but the one issue is that Samsung removed the ability to use the pen as a shutter button for the camera. This was the worst decision possible. Thousands of S series users loved the ability to set the phone down walk over to a group and snap a picture flawlessly.... This is the reason for a 4 star review. I hope Samsung realizes the mistake and will re-implement it in the future. That's when I will upgrade my phone again....
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great upgrade
on September 28, 2026
Posted by: XDawsome
[This review was collected as part of a promotion.] I chose the s25 ultra for an upgrade for my s22 fe and I will say it has been amazing I purchased it September first and it was very easy to set up and was easy to transfer data from my old phone. Also the s25 ultra has a very smooth and simple UI which is very helpful to navigate through the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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