Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,097 Reviews)
Rating breakdown 20,097 reviews
5 Stars
17,250
4 Stars
2,182
3 Stars
385
2 Stars
124
1 Star
156
86%of customers recommend this product.
(
1,079 out of
1,254)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
3
Galaxy S24 Ultra
on February 11, 2025
Posted by: Kelleyz3
[This review was collected as part of a promotion.] Very easy to set up and transfer all data from my S24 Ultra. Nice for streaming videos and online gaming. The camera is nicer than my old phone. Only issue I have is the battery runs out quick. I was hoping for an improvement over my old phone but no luck.
Value
3
Response from Samsung USBy R&R Team, February 13, 2025
Hey there Kelleyz3, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you are with the setup and inital usage of your device. The battery life should enhance over time, however, we have provided links to a few articles to help you maximize the battery life as well. We have lastly shared a link to the Samsung Support Team and your warranty information if this experience continues with your new phone. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
I am really enjoying the great features it has.
on February 11, 2025
Posted by: Coco90Dimps
[This review was collected as part of a promotion.] As a working mom of two the now brief is really helpful in busy day to day schedule. And watching videos with the screen is so awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on February 11, 2025
Posted by: Hawk316
[This review was collected as part of a promotion.] I just upgraded from the Samsung Galaxy S21 Ultra to the new Galaxy S25 Ultra, and I’m thrilled with it! It comes with so many new features, including AI capabilities, the S Pen, and even emergency connectivity with Starlink. There are plenty of features I’ve never used before, and I can’t wait to explore them all. Trading in my old phone was definitely the right decision!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone have amazing camera and great Ai featur
on February 11, 2025
Posted by: Ticosanfrancisco
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra stands as a solid and reliable flagship device, excelling in display quality, performance, and build. However, it lacks significant innovations, particularly in its AI features and camera system, which may leave some users desiring more. Given its premium price point, potential buyers should weigh the incremental improvements against their specific needs and consider whether the S25 Ultra offers sufficient value over previous models or competing devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new features
on February 11, 2025
Posted by: Lukeduke
[This review was collected as part of a promotion.] Like the ui system also love some of the new stuff I can do on the phone. Only thing I miss is some of the s pen stuff that I could do in the s24 ultra with the pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultar is tge best phone ever release
on February 11, 2025
Posted by: Melad88
[This review was collected as part of a promotion.] The best thing is u can use s25 ultra for every detail in your every single day.
So it will be wourth to buy but not in this price
It should be less
So it will be wourth to buy but not in this price
It should be less
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING FEATURES
on February 11, 2025
Posted by: MIKEY74
[This review was collected as part of a promotion.] All the features of S25 ULTRA are amazing, The camera is more incredible, I take pictures a lot, Much more faster apps including Facebook and Instagram and Google, I hear a lot of music and the music and sound is much more awesome, Amazing reception and Wi-Fi, And It's secured, I LOVE IT.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing device all around except for ...
on February 11, 2025
Posted by: Topher
[This review was collected as part of a promotion.] From top to bottom, the 25 Ultra is a stunning device. The the new form factor, upgraded camera, the AI capabilities that can help with media like the Audio Eraser. There is only 1 thing that drives the score down 1 star, the removal of the Bluetooth S-Pen. Both myself and my wife used the air and remote features on it. This is supposed to be the Flagship device and for the most part, it is. However compared to previous models this is not only a let down but also a bit of a down grade. I am hoping this not a eventual way to squeeze more money out of users and sell bluetooth capable pens later because online teardown reviews show that it still can charge an S-Pen with Bluetooth..
Value
4
Written by a customer while visiting Samsung US