Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,021 Reviews)
Rating breakdown 20,021 reviews
5 Stars
17,194
4 Stars
2,168
3 Stars
383
2 Stars
123
1 Star
153
86%of customers recommend this product.
(
1,026 out of
1,197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Posted by: Anonymous
from Dallas Texas USA.
Expertise:Expert
Verified Purchase:Yes
My Samsung 25 ultra the best...
I'm very happy!!!!
I'm very happy!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mistercr0wley
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
Much faster. However, wish options a d apps would be completely reset. Help us find the options easier instead of burying them deeper or moving them. Allow options that we don't want (Bixby) to be completely removed.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Just Beachy
from Bluffton, SC
Expertise:Intermediate
Verified Purchase:Yes
My S10+ had the volume controls on the left. I liked that arrangement better. And it is difficult to swipe to find the "tools" page. You have to stay to the far right of the top of the phone and swipe down. With my other phone, it was just a swipe down from anywhere at the top. I find myself swiping for the tools, and getting the notifications page instead. Also, it is difficult to do a screenshot with the S25Ultra. This phone seems to favor right-handed users as opposed to leftys.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Ogden, Utah
Expertise:Expert
Verified Purchase:Yes
The phone works great. Screen is amazing and the speed is out of this world. I love it! I love the way it feels in my hands and the pictures are the best they have ever been!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 12, 2026
Hi there BlackRob78, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the enhanced features and processing speed of your device. We would love to hear from you again in the future any time you have questions about your Samsung products, or wish to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: KSSHE
from Erie PA
Expertise:Intermediate
Verified Purchase:Yes
I have been using this device for almost a month now. This is truly a flagship experience. Loved it!!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 15, 2026
Hi KSSHE, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the amazing features and capabilities of your device, and that it feels like a true flagship. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
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Written by a customer while visiting Samsung US
Posted by: WittenmyerMusic
Verified Purchase:Yes
I know what most are going to say do you really need a terabyte of space? My answer is yes, I personally do. If you think you'll need alot of space then this is exactly what you need.
Written by a customer while visiting Samsung US
Posted by: Mariela Barzaga
from Pompano Beach, Florida
Expertise:Intermediate
Verified Purchase:Yes
This product it's easy-to-use. Amazing quality, and price.
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Denny
Verified Purchase:Yes
It's better than I expected and easy to learn all the new features. I'm 85 years old and thought it might be over my head. it's the best phone I have ever had.
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US