Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
Great Phone, With One Major Pain Point
on April 14, 2026
Posted by: PeriPerry
[This review was collected as part of a promotion.] I picked up my Galaxy S25 Ultra in late 2025. Coming from a normal S23, the switch between the two was the least wowing of any move from phone to phone I've ever had. It's not a bad thing, it's just that phone development is nowadays more centered on refinement than revolution. The S25 Ultra is certainly a refined phone. Despite not using a case for around 5 months, I've yet to scratch the screen, or the back of the phone. The chassis does have a couple scuffs from sharp metal, so those can be forgiven. What's less forgivable, however, is some of the Galaxy AI integration. I like circle to search, or audio eraser, but I haven't needed them outside of once or twice. Galaxy AI has made itself known with the camera. The hardware for the cameras is great. The AI "enhancement" of photos, on the other hand, is by far my biggest gripe with this phone. Any photo you take has an AI filter laid on it that messes with the color grading and the sharpness of any photo you take. I paint cars for iRacing. If I'm recreating a car from real life, I need to reference far-away photos for small logos. This filter smooths those small details, making reading small text sometimes impossible. This can't even be fixed by using Samsung's own Expert RAW app to take RAW photos. Those get the filter too. It's a very specific-to-me issue, but an issue nonetheless. The S25 Ultra has many good features, like the S-Pen and its quick note-taking, but I've run out of space for them. It is worth the money.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, easy to use
on April 14, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I love the AI, it makes me seem more professional. Love the phone overall
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with amazing features
on April 14, 2026
Posted by: Mellllls
[This review was collected as part of a promotion.] The S.pen works great exept when you use any QI accessories. Im assuming its because of the magnetic pull but it's still a little bothersome. The AI tool that allows you to simply search anything on your screen is a big help and allow for simple searches to work faster. Camera quality is always a little show and tell when people ask about the phone specially when they want to read something far away. The zoom in the camera is clear and you don't struggle to focus. I appreciate the many individual samsung app that allow you to have full customisation over the phone because when you buy a product you really want to make it your own. I know I always spend the first 5-10min looking at evey customisation posible and the S25 ultra has features that other phones haven't considered. I am very disappointed with the phasing out of samsung messages when they are such an integral part of the device. The option to not have to use google messages was honestly my favorite feature and I hope they will reconsider removing the app.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the greatest features
on April 14, 2026
Posted by: S25ultraEnjoyer
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers an outstanding flagship experience with a premium design, a bright and sharp display, and impressive overall performance. The phone feels fast and responsive in everyday use, and the camera system produces detailed photos with strong color and clarity in a wide range of lighting conditions. Galaxy AI adds genuinely useful features that make the phone feel smarter and more convenient, especially for productivity and photo editing. Battery life is dependable enough to get through a full day of heavy use, and the S Pen remains a standout feature for note-taking, editing, and precision tasks. Overall, the Galaxy S25 Ultra is one of the most complete smartphones available and a great choice for anyone who wants top-tier performance, advanced camera capabilities, and useful AI tools.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium Performance Meets Next-Level Innovation
on April 14, 2026
Posted by: TechEnthusiast25
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a powerhouse that has completely transformed my daily routine. The display is incredibly sharp and vibrant, making it my go-to device for streaming high-quality movies and intensive gaming. I’ve been particularly impressed with how Galaxy AI assists with my productivity, from summarizing long work documents to live translating conversations effortlessly.
The camera system is in a league of its own, capturing stunning detail even in low-light settings. Whether I’m using it for school projects or capturing family memories, the battery life consistently keeps up with my busiest days. It feels truly premium in the hand and delivers a smooth, lag-free experience every time.
The camera system is in a league of its own, capturing stunning detail even in low-light settings. Whether I’m using it for school projects or capturing family memories, the battery life consistently keeps up with my busiest days. It feels truly premium in the hand and delivers a smooth, lag-free experience every time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25 ultra
on April 14, 2026
Posted by: Travislelesch2280
[This review was collected as part of a promotion.] Love the phone best phone I've ever owned ...galaxy ai is my favorite thing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ok phone but really
on April 14, 2026
Posted by: Tjholton912
[This review was collected as part of a promotion.] I'd like to watch movies anything like that basically anything outside
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 14, 2026
Posted by: LovePics
[This review was collected as part of a promotion.] The Samsung Galaxy 25 Ultra is a great phone. It takes great videos and great pictures.
I use it to play games and watch videos, it gives great Galaxy AI recommendations.
Easy to use and navigate.
Definitely recommend
I use it to play games and watch videos, it gives great Galaxy AI recommendations.
Easy to use and navigate.
Definitely recommend
Value
5
Written by a customer while visiting Samsung US