Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Great features! Have always been a samsung girl.
on April 25, 2026
Posted by: Dodge1923
[This review was collected as part of a promotion.] I use my device for personal use as well as gaming. And this phone is absolutely phenomenal. It handles everything that I put into it and everything that I do on it. I love that the Galaxy AI is there to help when I need help.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything checks out
on April 25, 2026
Posted by: Mishelmarie
[This review was collected as part of a promotion.] I use my device for personal and business. I use it for EVERYTHING!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance, battery, camera
on April 25, 2026
Posted by: Prkeo2
[This review was collected as part of a promotion.] Very powerful phone that can handle a lot of diverse activities. Battery easily lasts full day of use even with battery protect on maximum. This phone never slows down.
Galaxy AI has become very intuitive and capable, increasing ease of use and capabilities not previously available.
Camera is excellent and the super zoom makes for very neat moon pictures.
Galaxy AI has become very intuitive and capable, increasing ease of use and capabilities not previously available.
Camera is excellent and the super zoom makes for very neat moon pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful AI photo editing that feels effortless
on April 25, 2026
Posted by: Pop5lover
[This review was collected as part of a promotion.] The Galaxy AI photo generator is one of the most impressive features I’ve used on a smartphone. It makes advanced photo editing feel simple and accessible, even for users without any prior experience. The ability to remove objects, fill in backgrounds, and enhance images using AI works surprisingly well in most situations.
What stands out is how natural the results look. Edits blend seamlessly into the original photo, and the AI does a great job maintaining lighting, shadows, and perspective. The generative fill feature is especially useful for expanding photos or fixing imperfect shots without needing third-party apps.
Performance is also smooth and fast, with edits processing quickly and without noticeable lag. The integration into the gallery makes it convenient to use as part of everyday photo management.
Overall, Galaxy AI adds real value by turning a standard photo editor into a powerful creative tool. It’s practical, easy to use, and genuinely improves the way I handle and enhance my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A Powerful Tool for Everyday Productivity
on April 24, 2026
Posted by: userjb
[This review was collected as part of a promotion.] The Samsung S25 Ultra is a significant step forward in mobile intelligence. I use this device primarily for streaming, professional communication, and managing my daily schedule. Galaxy AI makes a noticeable difference in my routine through its intuitive search features and Audio Eraser, which helps clean up background noise in my recordings. The build quality is excellent, and the phone feels much lighter than previous generations despite the large screen size. It is a highly capable device that handles both work and leisure tasks with ease.
Value
3
Response from Samsung USBy R&R Team, April 27, 2026
Hi there Userjb, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the features of your device, and finding it useful for your needs. We have provided a link to the complete manual for your device to assist you with additional capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 24, 2026
Posted by: Hamb
I love my phone,battery stays charged,the durability is great I have dropped it and I can say it's one tuff phone,I have plenty of options on my phone for security purposes I feel safe .the interface is all around good the whole phone is great even resolution ..
Written by a customer while visiting Samsung US
Customer Rating
4
AI has much more capability than I had expected
on April 24, 2026
Posted by: GREENSPACEONE
[This review was collected as part of a promotion.] Galaxy AI is much more capable than I had expected it to be.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on April 24, 2026
Posted by: Nicklauren
[This review was collected as part of a promotion.] I am deeply grateful for the Samsung device(s) I have, which have proven to be indispensable in various aspects of my life. Whether it's streaming my favorite shows, gaming with friends, watching movies, or even attending to work and school tasks, these devices have consistently exceeded my expectations. The seamless integration and high-quality performance have made my daily routine more efficient and enjoyable. I am truly impressed with the versatility and reliability that Samsung offers. I am confident that these devices will continue to support me in all my endeavors.
Value
5
Written by a customer while visiting Samsung US