Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,080 Reviews)
Rating breakdown 20,080 reviews
5 Stars
17,239
4 Stars
2,181
3 Stars
384
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,069 out of
1,241)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Posted by: David
Verified Purchase:Yes
Ai built in is great love the quality of the
Phone
Phone
Written by a customer while visiting Samsung US
Posted by: Precious
Verified Purchase:Yes
I have been enjoying how bright and fast using this phone has been!!
Written by a customer while visiting Samsung US
Customer Rating
3
Phone has poor service every thang else is great
on December 21, 2025
Posted by: Jack
Expertise:Intermediate
Does everything great except phone calls, phone has pour service
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, December 22, 2025
Hi there Jack, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with many of the capabilities of your device. We have provided links to a few articles to help you with the connection to your carrier and reliable phone calls with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Pascual
from Los Angeles CALIFORNIA
Expertise:Intermediate
Verified Purchase:Yes
I didn't see to much change, just the screen no more edge, i like it, the rest is the same thing.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Angelica
from Myrtle Beach, SC
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love my S25 and the pink color! The features are amazing and the graphics and camera are out of this world! Another win for Samsung and another reason why I'm sticking with the S series. 🩷
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra 1TB processing screen speed.
Much faster
on December 24, 2025
Posted by: Meltray
from Georgia
Expertise:Expert
Verified Purchase:Yes
I definitely can see the difference in the speed in the quality of the screen. In the HD video watching on the phone
Quality.
Is two 500 percent better then my S23+ 5G TRADE IN. WHAT'S BETTER QUALITY? THE TITANIUM CASE THAN THE SCREEN IS MUCH CRISPERIOR HAVEN'T USED ALL THE FEATURES YET, BUT I WILL.I'LL PROBABLY GO TO THE S TWENTY SIX ULTRA.WHEN IT'S RELEASE, THE SPEED IS A LITTLE BETTER EVEN THOUGH ALL THE FEATURES ARE THE SAME.
Quality.
Is two 500 percent better then my S23+ 5G TRADE IN. WHAT'S BETTER QUALITY? THE TITANIUM CASE THAN THE SCREEN IS MUCH CRISPERIOR HAVEN'T USED ALL THE FEATURES YET, BUT I WILL.I'LL PROBABLY GO TO THE S TWENTY SIX ULTRA.WHEN IT'S RELEASE, THE SPEED IS A LITTLE BETTER EVEN THOUGH ALL THE FEATURES ARE THE SAME.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Columbus, Ohio
Expertise:Intermediate
Verified Purchase:Yes
Excellent product, i didnt have any problems with the shop and the send. And the shop online was safe.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jack Taz
from Texas
Expertise:Intermediate
Verified Purchase:Yes
It take great pictures. Phone processor is faster.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US