Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,080 Reviews)
Rating breakdown 20,080 reviews
5 Stars
17,239
4 Stars
2,181
3 Stars
384
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,069 out of
1,241)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
My review for ultra
on November 16, 2025
Posted by: Elivermore2753
[This review was collected as part of a promotion.] I have used it for one day and I seriously have zero complaints. I love that I can keep the volume lower because it's so clear and the refresh rate is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
all the amazing features
on November 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] the AI is crazy good the camera has so many features and clear and the speed of the processor is great it has so many features its hard to try and think of only a few of them to talk about.
Value
3
Response from Samsung USBy R&R Team, November 17, 2025
Hi there Blakecarnellphone, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are enjoying the amazing features of Galaxy AI on your device, and that you are finding such a range of uses for this software every day. We have provided a link to the complete manual to help you with even more features, that may enhance your usage of your phone every day. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
as amazing as any other cell phone
on November 17, 2025
Posted by: Geo1988
[This review was collected as part of a promotion.] Now, with artificial intelligence and Samsung apps, everything is at our fingertips. For household chores, work, exercise, and with the help of accessories like Samsung watches, rings, and many others, everything is incredibly easy. Listen to music while you work or clean without having to touch anything. Edit any photo taken with your phone; creating so many things with a mobile device is within our reach, with a small device as powerful as a computer. And no other brand offers as much quality as Samsung in all its products.
Value
5
Response from Samsung USBy R&R Team, November 18, 2025
Hi there Geo1988, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are loving the usage of your device. and finding it helpful for such a large range of daily tasks. We hope you'll reach out to us again in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: laudip14
from Dallas
Expertise:Expert
Verified Purchase:Yes
This phone is great. Really fast and gets through the day without charging it. The AI and Gemini are both very helpful for daily tasks and work. Absolute delight for people who like to multitask like me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Laudip14, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you are finding this device to be such a powerhouse of multi-tasking for your needs every day. We hope you'll reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Deepu
from New York
Expertise:Intermediate
Verified Purchase:Yes
The only difference between my S20 Ultra and S25 ultra is the rcs texing. I liked my s20 ultra expansion slot. But I don't really find much of a difference.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, November 19, 2025
Hi Deepu, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know it can take time to fully explore a new device, and integrate the upgraded features in to your usage. We have provided a link to the complete manual for your device to help you with the new features, including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Premium product
on November 21, 2025
Posted by: Wargod316
[This review was collected as part of a promotion.] The Galaxy S25 Ultra sets a new standard for premium smartphones in 2025. Samsung refined almost every area -performance, camera quality, design, and battery life- making this one of the most complete flagship phones on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone came from zfold 5 best decision
on November 23, 2025
Posted by: Jrfalcon
[This review was collected as part of a promotion.] The pic are amazing. I find myself more on my phone now then before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is self sufficient
on November 23, 2025
Posted by: Samsunguser2k25
[This review was collected as part of a promotion.] The Galaxy AI is prefect feature for any enquiring need in conducting business or personage curiosity.
It is mostly suitable for the apps that keep me and my family connected. Furthermore; streaming online videos had become beneficiary for creating ideas and/or utilizing other ideas from social media
Value
5
Written by a customer while visiting Samsung US