Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(28,718 Reviews)
Open Ratings Snapshot
Rating breakdown 28,718 reviews
5 Stars
24,656
4 Stars
3,208
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product. 
(
1,029 out of 1,192
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4 out of 5
4
This product has great features
on August 17, 2026
Posted by: 1Deeabston
[This review was collected as part of a promotion.] This product has a great quality camera great for sports. Easy to work
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My ultra 25+
on August 17, 2026
Posted by: Bigdozs777
[This review was collected as part of a promotion.] I have not had any real problems with this phone. The pen n is a very good feature as well as handy. Right now it can't take a picture with it, like the last one, but there maybe a setting I did not see. Once this gets cheaper I will trade it in for the 26 ultra. I like what it can do better than this one but this is about what I have now. All the features on this phone are great and c there is a good bit of things you can do on it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose this phone
on August 17, 2026
Posted by: Phonehead
[This review was collected as part of a promotion.] This phone is insane. I loved it the moment it came out and I chose to really learn about how its features work. Im extremely satisfied with my purchase
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's a great phone
on August 17, 2026
Posted by: Griot84
[This review was collected as part of a promotion.] I use this device for everything, especially content creation. I wish it were a little l e cheaper on cost to buy, and I wish DEX had multiple monitors display capabilities.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy a standard of Quality
on August 17, 2026
Posted by: Oddet75
[This review was collected as part of a promotion.] I've had my S25 Ultra for the past two years. Its has been the best phone I've owned! Fast, sleek, and powerful this phone does it all.
The quality in my videos is fantastic! I love watching videos on it. My pics are of the highest quality. Day or night it takes great pictures and videos!
The response when I use it for multitasking is great! It goes from app to app seamlessly.
The durable construction of this phone is impressive. I've dropped it screen first on the sidewalk several times! No damage, having a case helps, but to have no date is impressive.
Overall this is a great phone. I chose the Galaxy family of devices and will continue to for a long time!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever had!
on August 17, 2026
Posted by: JTRenegade
[This review was collected as part of a promotion.] I chose the S25 Ultra because of the features it has and I'm still learning new things about it daily. First of all the stylus pen is awesome, I just wish I had more reasons to use it! I watch a lot of videos on my phone so I'm constantly streaming YouTube videos. This phone is lightning fast so if you're on the internet, pages open up very quickly so response time is fast. In my lifetime, I've gone through at least 30 cell phones and this one by far is the best phone I've ever bought. I've bought phones in the past where I felt the upgrade didn't really feel like an upgrade but my S25 Ultra is my favorite and I will more than likely continue purchasing Ultra's until they stop making them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional power, display, and daily performance
on August 17, 2026
Posted by: Lovemelikeamad
[This review was collected as part of a promotion.] chose the Galaxy S26 Ultra to handle a mix of intensive school work, multitasking, and everyday entertainment, and it has exceeded my expectations.
The large, vibrant anti-reflective display makes streaming videos and reviewing detailed documents effortless even in direct sunlight. Performance is smooth and responsive with zero lag when juggling multiple apps, running productivity tools, or gaming.
The built-in S Pen is great for taking quick notes on the go, and the camera system captures sharp photos and clear video in any lighting. With solid all-day battery life and fast charging, it easily powers through a full day of heavy use. It is a top-tier flagship that delivers on every front.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best on the market
on August 17, 2026
Posted by: BoomJanDul
[This review was collected as part of a promotion.] Long lasting battery, fast charging, picture very clear 5k, easy to use, and over performance!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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