Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(20,076 Reviews)
Open Ratings Snapshot
Rating breakdown 20,076 reviews
5 Stars
17,235
4 Stars
2,181
3 Stars
384
2 Stars
124
1 Star
152
86%of customers recommend this product. 
(
1,066 out of 1,238
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
Sleek Device
on July 16, 2025
Posted by: Virgostemplar
[This review was collected as part of a promotion.] Great phone. Feels lighter yet larger than previous model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent features for work and play
on July 16, 2025
Posted by: TxRealtor
[This review was collected as part of a promotion.] As a Realtor, I am able to fill and modify documents on the fly which is super helpful. It is also convenient that I am able to share files between my laptop and my phone. The bright screen helps visibility when I am outdoors showing clients and the S pen works really well when I am taking notes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Glad I switched back to Android
on July 16, 2025
Posted by: BadBaby
[This review was collected as part of a promotion.] Great phone, amazing camera. This phone does not disappoint.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on July 16, 2025
Posted by: DanniP
[This review was collected as part of a promotion.] I bought my Samsung to use it for home and work to help manage my busy schedule. I love how fast and seamless it moves. The Galaxy AI helps with notes and text message suggestions. Best purchase I made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The features are improved, and great!
on July 16, 2025
Posted by: Lervtwoshop
[This review was collected as part of a promotion.] I love the new Galaxy AI feature. It helps me set reminders easier than I did before. I love the size of the screen and the location of the pen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
My new Samsung s25 ultra
on July 16, 2025
Posted by: Slickinski
[This review was collected as part of a promotion.] I like that the phone feels less frail and fragile but they really gave up a quality imaging for the new screen
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 17, 2025
Hi there Slickinski, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the build quality and feel of your new device. Without knowing what you are experiencing with the display of your device, we have provided a link to the full device manual to assist you in adjusting the settings, and to the Samsung Support Team to offer additional assistance if you continue to experience any frustrations. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 16, 2025
Posted by: Kylem63
[This review was collected as part of a promotion.] Great for work and personal use love the 📷...... over all Great phone kove it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
El Galaxy S25 Ultra es increible, en serio. La cá
on July 16, 2025
Posted by: RR9230
[This review was collected as part of a promotion.] Es como tener un asistente súper listo que te hace la vida más fácil. Por ejemplo, te ayuda a que tus fotos salgan perfectas sin que hagas nada, ajustando la luz y los colores automáticamente. También puede traducir lo que dice una llamada en tiempo real, lo que es alucinante, o resumir textos largos para que no pierdas tiempo. Además, aprende cómo usas el teléfono para que la batería dure más y todo funcione con una fluidez increíble. Es como si el móvil supiera lo que necesitas antes de que tú lo sepas.
Lo utilizo para las redes sociales, ver videos, traducir llamadas ya que estoy en USA y se me dificulta bastante el idioma, me ayudado mucho
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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