Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(28,717 Reviews)
Open Ratings Snapshot
Rating breakdown 28,717 reviews
5 Stars
24,655
4 Stars
3,208
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product. 
(
1,029 out of 1,192
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5 out of 5
5
My favorite galaxy this far
on August 17, 2026
Posted by: BrooklynsChild22
[This review was collected as part of a promotion.] I love both my phone and my Galaxy watch 8 so much? I chose to upgrade from the S22 to the S25 Ultra, and I really love all of the advanced features I have access to now. I'm forever going to be a Galaxy girl!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is pretty good
on August 17, 2026
Posted by: Grammy
[This review was collected as part of a promotion.] The only complaint I have is the S Pen doesn't have Bluetooth capability on taking pictures. That was my favorite function. I don't think the picture quality is as good as the S24. But I still the the camera. I don't like that we have to use Google text messaging for the fact I can't delete 1 text, it only delete ALL the texts.
But I am still a Samsung Lover.
I choose the S26 Ultra for my prize.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone!
on August 17, 2026
Posted by: HeavyUser
[This review was collected as part of a promotion.] I chose the S25 Ultra for the larger screen. I use this phone a daily basis for searching the web, making calls and taking pictures. It is the first phone I have had that I haven't had to reboot every couple of weeks. I am definitely not looking forward to ever upgrading when the time comes. Great battery life, photo capability and reception.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device no issues
on August 17, 2026
Posted by: Bdidit
[This review was collected as part of a promotion.] My phone is great no issues. Camera is amazing. The videos are outstanding
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on August 17, 2026
Posted by: Phaeton9299
[This review was collected as part of a promotion.] Ive never had a better phone than this it processes everything so quickly and smoothly runs my games with ease and my movies amazingly pictures are absolutely amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone to navigate
on August 17, 2026
Posted by: Samsungfan4life
[This review was collected as part of a promotion.] "I chose". I have chosen Samsung as my phone of choice for 20 years now. I do not plan to switch. I have been thoroughly pleased with its performance. Its so easy to navigate. Never have I ever been disappointed in it's performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone, but.
on August 17, 2026
Posted by: Daprettyboyy
[This review was collected as part of a promotion.] I love the phone, but I will say at time the screen just doesn't respond. Maybe the process can't handle the gaming or app requirements.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has great features
on August 17, 2026
Posted by: 1Deeabston
[This review was collected as part of a promotion.] This product has a great quality camera great for sports. Easy to work
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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