Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(28,984 Reviews)
Rating breakdown 28,984 reviews
5 Stars
24,838
4 Stars
3,242
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Best phone ever
on June 10, 2026
Posted by: Bambii
[This review was collected as part of a promotion.] I absolutely love my phone, ive had it for almost a year. Ive never had a single issue with it. I have a toddler who watches my phone and drops it a lot, not a single Crack or scratch anywhere on the phone. The pen is my favorite part and it makes it so enjoyable to play games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very reliable.
on June 10, 2026
Posted by: Smokey
[This review was collected as part of a promotion.] I have had my s25 ultra for a few years now and it still works like it came from the box. Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 10, 2026
Posted by: GalaxyS25
[This review was collected as part of a promotion.] I love everything about my phone is easy to use and has all the features I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great but the camera and video keep fidgeting
on June 10, 2026
Posted by: 626622
[This review was collected as part of a promotion.] Overall good but the most important thing to me is the camera keeps fidgeting
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hello 626622, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the capabilities of your device. We have provided a link to an article to help you troubleshoot any blurry photos you may be experiencing. We have also provided a link to an article to help you with the features and settings for the camera on your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT FEATURES AND PEN FEATURE
on June 10, 2026
Posted by: Lulubelle12
[This review was collected as part of a promotion.] IMy Samsung S25 Ultra is by far my best experience in phones thus far! I work alot from my phone, therefore the Pen capabilities and access to all the office apps is a huge bonus! It allows me to work with less effort and ease just as I would from my laptop without having to carry and lug it and its case. I also take advantage of The Samsung AI and Gemini Features almost daily! I love how they have incorporated their own, outside of ChatGPT. It allows other options for ones who can't afford to pay for the additional on Chat. We all are beginning to Rely on ChatGPT more and more every day, having it at our finger tips was a smart move for Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on June 10, 2026
Posted by: Galaxyuser1
[This review was collected as part of a promotion.] if you want a massive, beautifully built Android powerhouse that excels at everything and will easily last you the next four to five years, the S25 Ultra is as good as it gets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 10, 2026
Posted by: MOFDMO
[This review was collected as part of a promotion.] Quality phone, durable, great camera and features. Galaxy AI tops them all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about it. Its a great phone.
on June 10, 2026
Posted by: OllyPop
[This review was collected as part of a promotion.] I love the Gemini featur. I can do some pretty cool things with it.
Value
5
Written by a customer while visiting Samsung US