Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,708 Reviews)
Rating breakdown 27,708 reviews
5 Stars
23,764
4 Stars
3,071
3 Stars
533
2 Stars
158
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
This product has great camera features like audio
on February 10, 2025
Posted by: Locutus2222
[This review was collected as part of a promotion.] The seamless apps integration with Ai is phenomenal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features It is even more smooth
on February 10, 2025
Posted by: Samsum
[This review was collected as part of a promotion.] The device is very smooth now and feels so good.
I use it for my work and personal purpose and it’s the best phone
I use it for my work and personal purpose and it’s the best phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Flop
on February 10, 2025
Posted by: Mmarch
from Washington
Expertise:Intermediate
I purchased this on pre order. I'll be returning this phone immediately. The phone has extreme overheating issues during charging. It's even overheating not charging or running any background apps while sitting on my couch. The battery also dies ridiculously fast. I'm disappointed because the phone is so expensive but also because I love the design of this phone. I absolutely love the swap back to a flat screen and edges. Hand feel is great. Ive had one of every new Samsung with the exception of 2 since my original s4 and I've never returned one or even been disappointed. Very sad.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, February 11, 2025
Hey there Mmarch, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not operating as expected or intended. We have provided a link to a troubleshooting guide to help you with the temperature of your device below. We have also shared a link to the Samsung Support Team to offer additional assistance and review options with you if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent cellphone
on February 10, 2025
Posted by: Misamex
[This review was collected as part of a promotion.] I was execptical with the new version but i jump from 22 to 25 and has been a great experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the AI and protection
on February 10, 2025
Posted by: Shop2love
[This review was collected as part of a promotion.] I am user since 2012 my first phone was Note 5 I really love samsumg alot
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 ultra is the best phone
on February 10, 2025
Posted by: SteeveLouis001
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra can be described as a flagship powerhouse that pushes the boundaries of smartphone technology. Here's a breakdown of its key aspects:
* Stunning Display: A large, vibrant AMOLED display with a high refresh rate for smooth visuals and immersive experiences.
* Pro-Grade Camera System: Expect a cutting-edge camera setup with multiple lenses, including a high-resolution main sensor, a powerful zoom lens, and an ultrawide lens, all working together to deliver exceptional image quality in any situation.
* Blazing-Fast Performance: Powered by a top-of-the-line processor, the S25 Ultra handles demanding tasks with ease, whether it's gaming, multitasking, or content creation.
* Long-Lasting Battery: A large battery capacity ensures that you can go through your day without worrying about running out of power.
* Premium Design: The S25 Ultra boasts a sleek and stylish design, crafted with premium materials that exude quality.
* S Pen Integration: Samsung's signature stylus allows for precise input, note-taking, and creative expression.
* AI Enhancements: The S25 Ultra likely incorporates AI capabilities to enhance various aspects of the phone, from camera performance to user experience.
Overall, the Samsung Galaxy S25 Ultra is designed to be the ultimate smartphone, offering top-tier performance, a versatile camera system, a stunning display, and a premium design. It's a device that caters to users who demand the best and are willing to pay for it.
* Stunning Display: A large, vibrant AMOLED display with a high refresh rate for smooth visuals and immersive experiences.
* Pro-Grade Camera System: Expect a cutting-edge camera setup with multiple lenses, including a high-resolution main sensor, a powerful zoom lens, and an ultrawide lens, all working together to deliver exceptional image quality in any situation.
* Blazing-Fast Performance: Powered by a top-of-the-line processor, the S25 Ultra handles demanding tasks with ease, whether it's gaming, multitasking, or content creation.
* Long-Lasting Battery: A large battery capacity ensures that you can go through your day without worrying about running out of power.
* Premium Design: The S25 Ultra boasts a sleek and stylish design, crafted with premium materials that exude quality.
* S Pen Integration: Samsung's signature stylus allows for precise input, note-taking, and creative expression.
* AI Enhancements: The S25 Ultra likely incorporates AI capabilities to enhance various aspects of the phone, from camera performance to user experience.
Overall, the Samsung Galaxy S25 Ultra is designed to be the ultimate smartphone, offering top-tier performance, a versatile camera system, a stunning display, and a premium design. It's a device that caters to users who demand the best and are willing to pay for it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A power house
on February 10, 2025
Posted by: That samsung guy
from Wisconsin
Expertise:Expert
This represents a balanced upgrade from previous Note and Ultra models. While I preferred the curved edges of the S21 Ultra, the flatter screen's enhanced durability is understandable. Eliminating the sharp corners of recent Ultra models was a wise decision. The flat sides contribute to a more manageable hand feel. I am impressed by the extended battery life achieved with the familiar 5000 mAh battery. While long-term assessment of AI capabilities is pending, the device otherwise adeptly handles diverse smartphone applications, from professional tasks to gaming. The S25 Ultra offers comprehensive functionality.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Too many new features
on February 10, 2025
Posted by: Lbhusal
[This review was collected as part of a promotion.] All good and, i like the new audio ereaser feature
Value
5
Written by a customer while visiting Samsung US