Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,166 Reviews)
Rating breakdown 27,166 reviews
5 Stars
23,293
4 Stars
3,009
3 Stars
527
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
I like everything my ultra is able to do.
on June 30, 2026
Posted by: Lovered
[This review was collected as part of a promotion.] I use my phone to read and send emails to co-workers. I am able to send and receive email attachments.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Rugged and dependable. Picture ga
on June 30, 2026
Posted by: SanClementePierRat1
[This review was collected as part of a promotion.] Galaxy AI. Great to stream. Great audio. Fast. Excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone great quality, really user friendly
on June 30, 2026
Posted by: Eman202
I've had this phone since last year in February. It hasn't given me any issues . I play games on it, text call and all works perfectly. I even left this phone on top of my car and drove with it (by accident) it still survived surprisingly. Anyway I really couldn't ask for a better phone and the updates keep making it better and better. The new S26 looks cool with the privacy screen but this phone seems like a trooper probably last a long time years to come.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera, screen resolution!
on June 30, 2026
Posted by: Samsungloyalist
[This review was collected as part of a promotion.] Using new AI technologies, especially in photos. Thin enough phone to carry in exercise waist sized packs. Stylus is important for me as well. Music Apps work well too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium Phone That Does It All
on June 30, 2026
Posted by: Kanudo
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra every day and it has exceeded my expectations. The display is beautiful, the battery lasts all day, and the performance is incredibly smooth. The camera system is outstanding, especially for zoom and low-light photography.
One of my favorite features is Galaxy AI. I use Circle to Search frequently, and the AI photo editing tools are surprisingly useful and easy to use. They save time and make everyday tasks more convenient.
The S Pen is also a great addition for taking notes and staying organized. Whether I'm using the phone for work, watching videos, or taking pictures, the Galaxy S25 Ultra handles everything effortlessly. Overall, this feels like a complete flagship phone and I'm very happy with my upgrade.
One of my favorite features is Galaxy AI. I use Circle to Search frequently, and the AI photo editing tools are surprisingly useful and easy to use. They save time and make everyday tasks more convenient.
The S Pen is also a great addition for taking notes and staying organized. Whether I'm using the phone for work, watching videos, or taking pictures, the Galaxy S25 Ultra handles everything effortlessly. Overall, this feels like a complete flagship phone and I'm very happy with my upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from an S22 Ultra; no regrets so far.
on June 30, 2026
Posted by: QueenBINTJ84
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra every day, and it's become my go-to device for
just about everything. Galaxy AI has made a noticeable difference in how I manage both work and personal life. I use Galaxy AI features to help organize notes, summarize information, and improve my writing for college assignments, which saves me time and helps me stay productive.
As a student, I rely on my phone for research, email, Microsoft 365, and keeping track of
deadlines. The large, bright display makes reading documents and multitasking comfortable, and the S Pen is incredibly useful for taking quick notes and marking up files.
For entertainment, the S25 Ultra excels. I stream movies and TV shows, watch live sports, and listen to music with excellent picture quality and immersive sound. Gaming is smooth thanks to the powerful performance and responsive display, even during longer sessions. For fun, I use Galaxy AI to create beautiful enhanced images and different styles. Battery easily lasts through my busy days, and fast charging helps when I need to get back
up and running quickly. The camera consistently captures sharp, vibrant photos, making it easy to preserve everyday moments.
Overall, the Galaxy S25 Ultra has become an essential part of my daily routine. Whether I'm
working on school assignments, staying organized with Galaxy AI, streaming content, gaming, or keeping in touch with family and friends, it handles everything reliably and efficiently.
just about everything. Galaxy AI has made a noticeable difference in how I manage both work and personal life. I use Galaxy AI features to help organize notes, summarize information, and improve my writing for college assignments, which saves me time and helps me stay productive.
As a student, I rely on my phone for research, email, Microsoft 365, and keeping track of
deadlines. The large, bright display makes reading documents and multitasking comfortable, and the S Pen is incredibly useful for taking quick notes and marking up files.
For entertainment, the S25 Ultra excels. I stream movies and TV shows, watch live sports, and listen to music with excellent picture quality and immersive sound. Gaming is smooth thanks to the powerful performance and responsive display, even during longer sessions. For fun, I use Galaxy AI to create beautiful enhanced images and different styles. Battery easily lasts through my busy days, and fast charging helps when I need to get back
up and running quickly. The camera consistently captures sharp, vibrant photos, making it easy to preserve everyday moments.
Overall, the Galaxy S25 Ultra has become an essential part of my daily routine. Whether I'm
working on school assignments, staying organized with Galaxy AI, streaming content, gaming, or keeping in touch with family and friends, it handles everything reliably and efficiently.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 25 ultra
on July 1, 2026
Posted by: RIEFFERXMADNESS
[This review was collected as part of a promotion.] The swipe is smooth and crisp the video and picture and audio amazing its not heavy and has a nice big screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Can't take pictures with S Pen
on July 2, 2026
Posted by: Disappointed
Phone is good. So far no issues. Why did Samsung stop the ability to take pictures with the S Pen? Pay more, get less??? Battery life is ok. Does everything i need except take pictures with the Pen 🖊. I use the Pen a lot. One reason for buying Samsung/ Android phone. Bought this on sale at Xmas time.
Response from Samsung USBy R&R Team, July 6, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how disappointing it can be when features you have used in the past have been changed or removed from your device. We have provided a link to the full manual for your device to help you discover the hand gestures and voice commands you can use with the camera shutter of your device. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US