Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,168 Reviews)
Rating breakdown 27,168 reviews
5 Stars
23,294
4 Stars
3,009
3 Stars
528
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
2
My S25 ultra
on June 29, 2026
Posted by: Roachster
[This review was collected as part of a promotion.] I love my phone but I'm not happy my main cameras quit working. I've been trying to Galaxy AI to get familiar with it. It's an awesome to for information. My brother has stage 4 cancer and now I know a lot about the disease. So I'm grateful for that.
Value
2
Response from Samsung USBy R&R Team, July 2, 2026
Hi there Roachster, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that Galaxy AI has been able to help you learn about your brothers condition, and be there for him in a way that is supportive and informed. We have provided a link to an article to help you with the camera app not operating as intended. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra
on June 29, 2026
Posted by: Ccantafio
[This review was collected as part of a promotion.] The camera on this phone is ridiculously good. But just in case you take a picture and need to remove something, the Galaxy AI eraser works wonders.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Productivity
on June 29, 2026
Posted by: Mmystical
[This review was collected as part of a promotion.] My S25 Ultra gives the most productivity than any other smart phone I have tried. Galaxy Ai makes life in the technology wotld so much easier with its ability to create notes, documents, and edit photos. The S pen is also a great addition. The phone is easy to use with a large screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this products features it has a as well.
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Product is very good. UP TO MY STANDARDS. It is reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love samsung products...they are my got. Camera
on June 29, 2026
Posted by: ASFaye
[This review was collected as part of a promotion.] I again can't say it enough the camera quality is the best. As for AI applications... I play with it, its fun but not my reasoning on getting a phone. Its camera quality and processor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mom's birthday gift
on June 29, 2026
Posted by: Seabas97
[This review was collected as part of a promotion.] Needless to say my mom loved the phone. I had it for a while now and its just a perfect tool. The AI model is so helpful at work when I need recipe conversions done on the fly. I owe a lot to this phone lol so thanks c: <3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE my S25 Ultra. I constantly use it.
on June 29, 2026
Posted by: Greger7
[This review was collected as part of a promotion.] I use the pen for my customers to sign for their deliveries. I would be completely lost without my calendar. I'm now over 50 years old and I'm trying to utilize Galaxy AI. Slowly but surely, I'll get it.
My late brother swore Samsung was the superior brand back in 2009 before he passed. At my house, we've been a Samsung family ever since.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25 ultra
on June 29, 2026
Posted by: Jamielynn
[This review was collected as part of a promotion.] I love this model! The photos are phenomenal compared to the last model I had. I have the galaxy 25 ultra and am still learning how to use it.
A.I. is a game changer and helps me with reminders and with general how to's on everything.
I would definitely recommend this model to people. Especially people's whose memories aren't quite like they used to be and to also help them out with all the everyday how to's.
A.I. is a game changer and helps me with reminders and with general how to's on everything.
I would definitely recommend this model to people. Especially people's whose memories aren't quite like they used to be and to also help them out with all the everyday how to's.
Value
5
Written by a customer while visiting Samsung US