Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,168 Reviews)
Rating breakdown 27,168 reviews
5 Stars
23,294
4 Stars
3,009
3 Stars
528
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
Bring back the camera pen
on June 29, 2026
Posted by: SamsungUser
[This review was collected as part of a promotion.] Bring back the function to take pictures holding the pen on the S25 Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line 👌
on June 29, 2026
Posted by: Laboo873
[This review was collected as part of a promotion.] I really love my galaxy 25 it lived up to all the hype . Im the kind of person that buys a new phone every year one comes out . I had the sidekick. The razor, the flip and even the blackberry lol but I have had this one for 2years now and man when I say it never gets boring all the updates is on point and the camera quality is like photography quality pics. I don't see me getting a new phone any time soon .. thanks guys you nailed this one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I wish I never got rid of the S22 ultra
on June 29, 2026
Posted by: Squatchgirl8
[This review was collected as part of a promotion.] This phone is terrible on charging, and I only use samsung or approved chargers for the device. The camera isn't as good as my last phone. And it's not as easy to navigate.
Value
2
Response from Samsung USBy R&R Team, July 2, 2026
Hi there Squatchgirl8, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when you have upgraded to a new device, and that device is not meeting your expectations. We have provided a link to an article to help you with the camera features and settings for the best possible photos and videos. We have also provided a link to the full manual to help you adjust the charging settings for faster charging speeds, and fully discover and customize your device to your preferences. We have also provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love a good Galaxy!
on June 29, 2026
Posted by: SBlood
[This review was collected as part of a promotion.] I have had a galaxy for years now and was reluctant on giving up my note 10+. When I made the change to update my n phone, it was amazing! I love all the new features and updates that have been made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Universally Intune and Versatile
on June 29, 2026
Posted by: Kimberly
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra with a terabyte of memory is everything you could ask for. It has the all new Galaxy Ai it also features a amazing camera that is there for every moment. And the audio with voice focus is key to a good conversation and video. Pleased with this device beyond measures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 ultra phone
on June 29, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] This is one of the best phones I have ever owned. It is light and responds well to all features
It's Galaxy AI features are great and easy to understand.
The memory is quick to respond and I have no problems trying to navigate
It is just the right size and weight to carry around. The features of this phone are numerous. I really like my phone.
It's Galaxy AI features are great and easy to understand.
The memory is quick to respond and I have no problems trying to navigate
It is just the right size and weight to carry around. The features of this phone are numerous. I really like my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra
on June 29, 2026
Posted by: Balbusky21
[This review was collected as part of a promotion.] I love the Galaxy line of phones. The camera and AI features are top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my new Samsung device
on June 29, 2026
Posted by: Maxgal
[This review was collected as part of a promotion.] Works well, fast downloads, great for online shopping, work, and everything else!
Value
4
Written by a customer while visiting Samsung US