Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,168 Reviews)
Rating breakdown 27,168 reviews
5 Stars
23,294
4 Stars
3,009
3 Stars
528
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Absolute powerhouse!
on June 29, 2026
Posted by: Daniel2577
[This review was collected as part of a promotion.] This is an absolute powerhouse. It does everything from playing my games to keeping up with my crazy lifestyle. It takes absolutely amazing pictures and plays videos flawlessly. And the fact that it has automated Galaxy AI built right in it makes workflow effortless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is so good
on June 29, 2026
Posted by: DeauxDeaux
[This review was collected as part of a promotion.] I love this phone. Everyday I'm literally learning something new about this device. From customizations to the software. I really love how Samsung makes their products like wonder balls.. always a surprise waiting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Camera is terrible
on June 29, 2026
Posted by: Remysmom
[This review was collected as part of a promotion.] I hate this phone! I can't take any pictures with it. They all come out blurry. I have taken it in to a store, they looked at and cannot figout what is wrong.
Value
1
Response from Samsung USBy R&R Team, July 2, 2026
Hi there Remysmom, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how distressing it is when your device is not operating as intended or expected. We have provided links to articles to help you with the camera settings on your device for the best possible photos and videos, and to a troubleshooting guide to help you with the blurry experience you mention having with your camera. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience this frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 29, 2026
Posted by: Live2Shop
[This review was collected as part of a promotion.] Galaxy AI is the best thing to arrive in a mobile device. I use my mobile to stream music, watch videos, play videos, call friends and family and send messages to loved ones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 29, 2026
Posted by: Enigma
[This review was collected as part of a promotion.] The device in question is a truly impressive piece of technology. It boasts exceptional artificial intelligence features that enhance user experience. The performance and capabilities of this phone are remarkable. It represents a significant advancement in mobile technology. This smartphone is undoubtedly a top-tier option for those seeking innovation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera, Battery Life, and Galaxy AI
on June 29, 2026
Posted by: MRLAGNIAPPE76
[This review was collected as part of a promotion.] This phone has great megapixels that allows me to have clear photos in addition to being able to take photos from a long distance. The battery longevity on my current phone has lasted more than my previous galaxy phones. Also, the addition of Galaxy AI on my current phone helps me a lot with finding general information including the past, present, and future. Shout out to Samsung for making real quality phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Device for Business Owners
on June 29, 2026
Posted by: Maya98
[This review was collected as part of a promotion.] I like the speed and storage capabilities. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 25 ultra packed with features
on June 29, 2026
Posted by: BIGG72WILL
[This review was collected as part of a promotion.] A great product with an abundance of features
I love the a I integration, and the ease of use
I love the a I integration, and the ease of use
Value
5
Written by a customer while visiting Samsung US