Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,173 Reviews)
Rating breakdown 27,173 reviews
5 Stars
23,297
4 Stars
3,011
3 Stars
528
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Major improvement
on June 29, 2026
Posted by: twophase
[This review was collected as part of a promotion.] It is a major improvement from the s24 ultra. Also, it is much affordable compared to the newer model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 29, 2026
Posted by: Michael
[This review was collected as part of a promotion.] After 2 years this phone is still working like new. Screen is sharp, battery life is decent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is better!
on June 29, 2026
Posted by: SamsungDragon
[This review was collected as part of a promotion.] Upgrading from the Samsung S22 Ultra to the S25 Ultra has been an amazing experience! I used it for intense gaming (Such as Neverness To Everness, Chaos Zero Nightmare, and Where Winds Meet). Movie and video streaming is smooth and crisp. Audio quality has been magnificent, just from the default speakers.
I have used Galaxy AI when I traveled overseas to Asia. The information it gives, quick translations, and all have made things significantly easier! Background image remover has also had a great update, with filling in lost spots. Camera quality is vibrant, and not so dry. Capturing the beauty of nature.
Overall I am highly satisfied with this product, and have no doubt that I'll continue to being a Samsung fan for years to come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Camera issues flickering
on June 29, 2026
Posted by: Scotto
[This review was collected as part of a promotion.] Phone is excellent camera was defective, under warranty had to send phone for repair, I t was not an option needed phone for business. Problem not resolved.
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hi there Scotto, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not operating as intended, or expected. We have provided a link to the Samsung Support Team to assist you further with options to resolve this matter with yoru camera. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 29, 2026
Posted by: Curlee72
[This review was collected as part of a promotion.] This phone takes amazing photos and videos. It's the phone of choice for all photos with friends and family.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Titan Of Mobile Devices
on June 29, 2026
Posted by: Saxman
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has cemented itself as the ultimate powerhouse for mobile creators. The shift to slightly rounded corners and a lighter titanium frame makes a massive difference during long production sessions.
For recording and music production, the Snapdragon 8 Elite chip handles intense multi-track audio processing with zero latency. Running heavy digital audio workstations (DAWs) and tracking instruments via USB-C feels as fluid as working on a desktop. The massive 6.9-inch anti-reflective display provides ample real estate for tweaking precise EQ curves and managing dense arrangement windows without eye strain, even under harsh lighting.
Galaxy AI is a stealth productivity weapon. The upgraded voice recording tools use AI to flawlessly transcribe lyrics, scratch vocals, or sudden melodic concepts during a jam session. It can even generate concise, organized summaries of brainstormed text notes, instantly turning a chaotic stream of consciousness into a clean track outline. When it’s time to design content or promo materials, the advanced photo and video AI tools let me execute complex, multi-step image edits all at once, which saves an incredible amount of time.
Combined with a robust 5,000 mAh battery that easily survives heavy tracking sessions, it's an indispensable mobile studio companion.
For recording and music production, the Snapdragon 8 Elite chip handles intense multi-track audio processing with zero latency. Running heavy digital audio workstations (DAWs) and tracking instruments via USB-C feels as fluid as working on a desktop. The massive 6.9-inch anti-reflective display provides ample real estate for tweaking precise EQ curves and managing dense arrangement windows without eye strain, even under harsh lighting.
Galaxy AI is a stealth productivity weapon. The upgraded voice recording tools use AI to flawlessly transcribe lyrics, scratch vocals, or sudden melodic concepts during a jam session. It can even generate concise, organized summaries of brainstormed text notes, instantly turning a chaotic stream of consciousness into a clean track outline. When it’s time to design content or promo materials, the advanced photo and video AI tools let me execute complex, multi-step image edits all at once, which saves an incredible amount of time.
Combined with a robust 5,000 mAh battery that easily survives heavy tracking sessions, it's an indispensable mobile studio companion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Fraturee
on June 29, 2026
Posted by: Love2Dance
[This review was collected as part of a promotion.] I have had a Samsung Galxay since the first one was released. I love the features of the S25 Ultra especially the Galaxy AI. The Galaxy continues tonget better every realease. I am a forever customer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This has been a great phone.
on June 29, 2026
Posted by: Jldoes
[This review was collected as part of a promotion.] This phone coupled with galaxy AI has been an incredible tool in both my business and personal life. I've used my phone and gemini countless times to make my life more efficient. Completely satisfied with every galaxy phone I've owned. Go Samsung
Value
4
Written by a customer while visiting Samsung US