Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,177 Reviews)
Rating breakdown 27,177 reviews
5 Stars
23,301
4 Stars
3,011
3 Stars
528
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
This product is amazing.
on June 29, 2026
Posted by: KaleInIndiana
[This review was collected as part of a promotion.] I've been using Samsung phones for years, and they've become a huge part of both my work and personal life. As someone who travels across multiple states for work, I rely on my phone for emails, Teams meetings, navigation, scheduling, and staying connected with customers. When I'm off the clock, it's my go-to device for gaming, streaming, taking photos, and keeping up with friends and family. Galaxy AI has been surprisingly useful, especially for writing assistance, translating messages, and making everyday tasks faster. The battery life keeps up with my busy days, the display is beautiful, and the performance has been consistently smooth even when I'm multitasking. Overall, it's a device I depend on every day, and it's made both work and downtime easier and more enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2026
Posted by: Love2shop419
[This review was collected as part of a promotion.] Love my phone going to be upgrading soon to the new samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Android Phone I've Ever Owned
on June 29, 2026
Posted by: Boujeeb
[This review was collected as part of a promotion.] I've been extremely impressed with the Samsung Galaxy S25 Ultra. The display is absolutely gorgeous—bright, crisp, and smooth—and everything feels incredibly fast. Apps open instantly, multitasking is effortless, and the battery easily gets me through a full day with plenty to spare. The cameras take stunning photos in just about any lighting, and the zoom is seriously impressive. I also love the AI features and the S Pen, which make the phone even more useful for everyday tasks. If you're looking for a premium Android phone with top-tier performance, an amazing camera, and excellent battery life, the S25 Ultra is worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is a mindfulness machine
on June 29, 2026
Posted by: Supermachine
[This review was collected as part of a promotion.] This osea one of the best Samsung I get it and dont think to change in a while
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Phone
on June 29, 2026
Posted by: Letmeupgradeyou2
[This review was collected as part of a promotion.] I love the phone!!! I wish I could upgrade to a S26 Ultra, but I still love the phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 29, 2026
Posted by: Guccgam
[This review was collected as part of a promotion.] The galaxy ai is great, the phoenix has a nice sleek design
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product works fine
on June 29, 2026
Posted by: Mildav
[This review was collected as part of a promotion.] Everything is fine except when I uplodad media to social media.
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hey Mildav, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how frustrating it is when your device is not meeting your expecations or functioning as intended. We have provided a link to a troubleshooting guide to help you with the apps not operating as intended. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on June 29, 2026
Posted by: dayna000
[This review was collected as part of a promotion.] I would be lost without this phone. I use the AI features everyday for searching, ideas, problem solving, etc. The phone is very fast and the pictures are amazing. One of the reasons I picked this phone was the camera. It can't be beat.
Value
5
Written by a customer while visiting Samsung US