Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,072 Reviews)
Rating breakdown 20,072 reviews
5 Stars
17,232
4 Stars
2,180
3 Stars
384
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,061 out of
1,233)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
This product is intuitive to use
on July 19, 2025
Posted by: Benjiboy183
[This review was collected as part of a promotion.] I use my device for gaming, streaming movies and shows, taking notes, and everything in between. I also record with it frequently and have nothing bad to say. It works so well. The cameras great, the os is intuitive and fast, and there is little input delay. Love my phone. Also, the galaxy ai makes using my phone so easy, namely when searching for things. It sorts through results like a pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best S Series to date
on July 20, 2025
Posted by: GaryS25Ultra
[This review was collected as part of a promotion.] phone is awesome. Super fast and loaded with features. Love my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is made for a tech savy person
on July 23, 2025
Posted by: Princess
[This review was collected as part of a promotion.] Galaxy S25 Ultra: Built for the Tech-Savvy
The Galaxy S25 Ultra is a powerhouse designed for tech enthusiasts. It features the Snapdragon 8 Elite chip and is packed with AI-driven tools, making it perfect for those who love pushing their device to the limit.
With Gemini AI built-in, you can perform cross-app tasks with a single voice prompt, get real-time assistance through your camera, and even summarize YouTube videos or documents instantly. It works seamlessly with Google apps and Samsung Notes, letting you schedule, compose, and manage tasks effortlessly.
The phone also includes Galaxy AI features like:
Live Translate & Call Transcript (20+ languages)
AI Text & Writing Tools across any app
Generative Photo Editing and Sketch-to-Image
AI-enhanced Search and ProScaler for image upscaling
Audio Eraser to clean up video sound
It comes with 7 years of software updates, Knox Vault security, and on-device AI processing to protect your data.
For anyone who wants an intelligent phone that works like a personal assistant, the S25 Ultra is the ultimate smart companion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Keeps getting better!
on July 26, 2025
Posted by: Nypoetic
[This review was collected as part of a promotion.] I have to say that Samsung never disappoints. With each upgrade I am able to do so much more. Not only is it sturdy and fits well in my hand, it offers clear vibrant colors, AI that allows me to search easier. I will continue to be a customer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beyond great
on July 27, 2025
Posted by: Duchess
[This review was collected as part of a promotion.] Just got my new phone two weeks ago, and I am soooo in love with it. Actually, I still actively use my Note 9 and S22, along with my S25, as they are all in pretty good shape.
All in all, this new model is delightful.. it is faster, has a cleaner look, is more user-friendly, and easier to transfer information.
Essentially, this is a ringing endorsement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device with one big flaw
on August 1, 2025
Posted by: ALemonS
[This review was collected as part of a promotion.] Samsung customer for over a decade and loving the S25 Ultra. Battery life is great, Galaxy AI has been very nice for photo editing and camera options are fantastic. The biggest drawback for me, and the only thing giving me regret is taking the bluetooth out of the s pen. Not having a built in shutter option for the camera has been a near daily inconvenience for me. I do wish I had known before I ordered.
Value
4
Response from Samsung USBy R&R Team, August 1, 2025
Hi there ALemonS, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important your camera is to you, and wanting to be able to capture the most amazing photos and videos from any angle. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with your device. We have also shared a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY S 25 ULTRA is great
on August 1, 2025
Posted by: GrannyP
[This review was collected as part of a promotion.] Your just going to love the new GALACY ULTRA S25 with the NEW GLAXARY AI.
There are numerous apps that can be downloaded from games to PDF TO MICROSOFT to anything you want
It is a new experience after owning an 🍎 for 16+ years that had a mind of its own.
It is a new experience after owning an 🍎 for 16+ years that had a mind of its own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This mobile is unmatched with any other mobile
on August 5, 2025
Posted by: SOPPPPP21
[This review was collected as part of a promotion.] The Galaxy AI is going to feel like we are living in 2050. Galaxy AI can do so much stuff like, Call Assist because I can only speak 2 languages and all my friends can speak other. So this is going to be useful for calling. Education is also the most important thing to do like Note assist. I hate lectures in school but just a simple tap on summerise, wow, it just makes it better.
So thank you Samsung for having Galaxy AI for making it useful for pretty much all the stuff.
Value
5
Written by a customer while visiting Samsung US