Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8 out of 5
4.8
(30,384 Reviews)
Open Ratings Snapshot
Rating breakdown 30,384 reviews
5 Stars
26,006
4 Stars
3,435
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4 out of 5
4
A great phone!
on August 10, 2026
Posted by: prb220
[This review was collected as part of a promotion.] I chose the s25 Ultra for its combination of features and integration in Samsung ecosystem. Love the stylus and vibrant screen. Samsung Health app / software leaves me wanting. Constant need to calibrate to make use of the blood pressure feature. Sleep stats don't feel reliable or all that useful. Sleep score is penalized if you get a bit of extra sleep after a few days of being short on sleep and if you happen to fall asleep quickly (latenenacy). Overall a great phone!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is there best phone I have ever owned
on August 10, 2026
Posted by: Rickstar
[This review was collected as part of a promotion.] Always have owned samsung phones, but this phone is the best I have had ease of use. Also works great with my samsung watch and ear buds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
features in camera nobody competes against Samsung
on August 10, 2026
Posted by: Crazy4Samsung
[This review was collected as part of a promotion.] I choose samsung products like my phone and tv when I play my games I stream them and play the graphics are crazy good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of the best for me.
on August 10, 2026
Posted by: Dragun50
[This review was collected as part of a promotion.] The S25 Ultra has been the best yet. I chose the Ultra as I want to use the beta and also wanted to put the p hone through it paces so to speak.
This phone has never let me down yet, and I don't see that happening.
It has been a super phkne as of this writing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone Is great for everything
on August 10, 2026
Posted by: MissedCreator
[This review was collected as part of a promotion.] I chose this phone since I've been with Samsung for the longest time and it's a great phone, im very happy with this product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone with Few Exce
on August 10, 2026
Posted by: Mickey269
[This review was collected as part of a promotion.] I choose the Galaxy S25 Ultra because it's simply a superior device than any other. My only concerns are with the cameras. When switching to the Ultra wide camera, it gets stuck and makes a sizzling sound. Second, in video mode, there are dropped frames in videos (on playback, it's like watching an old slient film that's missing frames). This has been an issue with my S7, S9, S22 and S23. Otherwise, amazing phone!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on August 10, 2026
Posted by: Photos
[This review was collected as part of a promotion.] This phone is easy to use and is very powerful. It also takes WAY better photos than its competitors!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra Paired with Galaxy Ultra Watch
on August 10, 2026
Posted by: Brandii111
[This review was collected as part of a promotion.] My phone and watch are great at everything! I can stream, game, use for business.. whatever I need, my phone will do the job. It's like a mini computer. I chose the Samsung Galaxy Ultra for the camera, I always carry a Samsung S series for their photography capabilities. I wouldn't purchase a different line!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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