Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,180 Reviews)
Rating breakdown 27,180 reviews
5 Stars
23,302
4 Stars
3,012
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
I love my galaxy s25 ultra
on June 29, 2026
Posted by: AnimalLuver
[This review was collected as part of a promotion.] I mainly use my phone to connect with family and friends and for video appointments with my doctors. I use to like the galaxy ai till the newest update now Im not liking it very much.
Pretty much I've owned a Samsung phone as far as I can remember, I recently got a Samsung tablet to watch movies while traveling.
Id recommend Samsung any day just wish there wasn't so much galaxy ai technology guess I'm used to the old days.
I've tried other companies for a phone or tablet brand and wasnt happy with the other brands.
I know this isn't much of a review, I'm not much of a reviewer I usually leave reviews to the experts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A changed person
on June 29, 2026
Posted by: Aval9791
[This review was collected as part of a promotion.] Before my switch I was a long time user of iphones. For years I never wanted to change but recently the lack of innovation and updates got me wanting something different. So I decided to switch to a Galaxy S25 Ultra and honestly I dont know why I never switched sooner! This phones capabilities alone makes it leaps and bounds better than any phone I have had before. The AI integration feels very streamline and useful especially if I am using it for writing. The graphic specs for gaming is so great everything runs so smoothly! I love how easy it is to move from one app to another without missing anything. The camera quality is also something I was really impressed with. I was never one to really make major judgements on phones for its camera but this model really shows what phones can do with their camera technology. Making the switch was also very easy to do which really made the whole experience so much more better. I can honestly say I am so happy I made the switch to Samsung and will continue to be a loyal customer of their phones for years on!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone good design easy to use
on June 29, 2026
Posted by: Andrew
[This review was collected as part of a promotion.] I love the amount of control I have with samsung products. From the tv to my watch and budz. With the added use of gps trackers while traveling to keep tabs on specific items.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The device upgrades and features are great
on June 29, 2026
Posted by: Eljefe71
[This review was collected as part of a promotion.] I've had this phone for almost 1.5 years and only minor issues pop up here and there. Been very happy with the features and how theyve been consistent with no real issues. Love the camera and the pictures it produces.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra
on June 29, 2026
Posted by: Joe1984
[This review was collected as part of a promotion.] The stylus never seems to work. This is my second S25 Ultra. Same issue with both. The phone rarely recognizes the stylus is in. Also, the Galqxy AI language translator needs a lot of work. Other than that i love the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More productivity
on June 30, 2026
Posted by: LoveMyGalaxy25
[This review was collected as part of a promotion.] I have used my Galaxy 25 Ultra for both personal and business reasons and since I've begun using the Galaxy Ultra 25 I've gotten more done. My productivity has soared. Now with the addition of Galaxy AI I have gotten even more done in a shorted period of time. This has allowed me greater productivity and more time to spend with the family, especially the grandkids.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on July 3, 2026
Posted by: Retired
[This review was collected as part of a promotion.] Great screen clarity when streaming. Excellent battery life. Tons of features. I have really enjoyed using this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Literally the best phone I have ever owned.
on July 7, 2026
Posted by: Jay123
[This review was collected as part of a promotion.] Love the phone. Snappy does everything I need and more. S pen works great.
Value
5
Response from Samsung USBy R&R Team, July 9, 2026
Hi there Jay123, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how much you love your new phone, and that you are finding it to work so effortlessly during your usage. We have shared a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US