Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(28,927 Reviews)
Rating breakdown 28,927 reviews
5 Stars
24,791
4 Stars
3,233
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
3
This phone is ok
on August 22, 2026
Posted by: Squirrel84
[This review was collected as part of a promotion.] Phone is ok wish that the battery would last longer on a full charge besides that it a decent phone.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I chose samsung products
on August 21, 2026
Posted by: Onlysamsungforme
[This review was collected as part of a promotion.] I chose samsung over any other product. The cameras are excellent and easy to use. I use my Samsung phone for everything listen to music, school work, playing games and watching movies. It makes my life so much easier having a a calendar on hand 24/7 and being able to stay in contact with my family is priceless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well developed
on August 20, 2026
Posted by: Suss420
[This review was collected as part of a promotion.] Does everything i want and could ask for. Probably does more but im a dinosaur 🦕 and afraid to hit buttons as it may break.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy rules.
on August 20, 2026
Posted by: Frozenbeard
[This review was collected as part of a promotion.] I chose Samsung back in 2014 and haven't looked back.
I use this device for my day to day life, at work and home. Calls, messages, emails, recipes, guitar, music, videos, etc,.
Couldn't imagine a day without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
it's 25 ultra review simply the best phone
on August 20, 2026
Posted by: photoguy
[This review was collected as part of a promotion.] That's 25 ultra is the best phone I've ever used excuser-friendly easy to operate and I choose keep using it the pictures are astounding, user-friendly easy to understand the ability to change between apps and all the features ads makes my life easier and makes business friendlier thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Supposed to be water resistant
on August 20, 2026
Posted by: Michael
[This review was collected as part of a promotion.] I chose to stay a Samsung customer, this is my 4th Galaxy. The picture is clear and transitions are smooth, great for streaming.
My only complaint is after my phone got wet my screen has gone black. I have to get it fixed but I'm scared my photos of my kids are gone.
Value
3
Response from Samsung USBy R&R Team, August 21, 2026
Hello Michael, thank you for your feedback on your Samsung Galaxy S25 Ultra. We completely understand how important your device is to you every day for a range of tasks. Often times when a device is damage after a exposure to liquid, it can be the sediment or other minerals in the liquid that cause the damage to the device, so we do recommend ensuring your device is clean and dry if exposured to moisture. We have provided a link to the Samsung Support Team to assist you with any repair options available to you for your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the AI features with SPen
on August 20, 2026
Posted by: StiffyMcStuffin
[This review was collected as part of a promotion.] I chose this phone as the replacement to my z flip. Huge improvement. Still want to go back to the z fold again 😋
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Versatility in Work
on August 20, 2026
Posted by: SGriffith918
[This review was collected as part of a promotion.] I chose the Ultra model for several different reasons. My first reason is that I like having a built-in stylus for the various apps I need to use for work purposes, including Google Sheets for more precise dragging of data cells. I also love having the ability to take quick notes without worrying about where I left the paper, and I like to draw or color when I have the time. My only grievance is that the stylus does not always stay locked into its home, and the slightest bump will loosen it from its home.
Value
4
Written by a customer while visiting Samsung US