Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(20,067 Reviews)
Rating breakdown 20,067 reviews
5 Stars
17,227
4 Stars
2,180
3 Stars
384
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,057 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
Great product thus far
on November 25, 2025
Posted by: Oneofthosepeople
[This review was collected as part of a promotion.] As I've been labeled 'one of those people' for switching back to android, that's been the only downfall if you will with the process. It has been a lot easier relearning to navigate an android but not as frustrating as it was the other way around. And with the galaxy AI to help out it's been a good experience. Glad I made the switch and love the S25 Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great New Features
on November 26, 2025
Posted by: GamingPro2937
[This review was collected as part of a promotion.] Galaxy AI is super quick to build complete answers and guides, great for the new processor and amazing screen quality that works great for gaming.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ferdou
from Fort Lauderdale
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone!
Cameras are great, including the macro.
Cameras are great, including the macro.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
The best and most original product created
on November 28, 2025
Posted by: Millanany
[This review was collected as part of a promotion.] The best and most original product created in the last decade, based on its insane processor, based on its operating speed, based on its amazing camera, and based on Samsung in general, which has never disappointed.
I wish everyone who has an smsung in their hands would understand how good this cell phone is and would benefit and enjoy twice as much from both a high-quality and highly original cell phone. It has no competitors because a product with the same operating and processing capabilities as its own. All the rest are cheap imitations. This is a fact, not a dream. In short, buy it, buy it. It's worth every dollar. I personally really enjoy it.
I wish everyone who has an smsung in their hands would understand how good this cell phone is and would benefit and enjoy twice as much from both a high-quality and highly original cell phone. It has no competitors because a product with the same operating and processing capabilities as its own. All the rest are cheap imitations. This is a fact, not a dream. In short, buy it, buy it. It's worth every dollar. I personally really enjoy it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Ultra
on December 7, 2025
Posted by: Dorcella1
[This review was collected as part of a promotion.] I Love My Galaxy S25 Ultra. I Had This Device For About 2 Years. It Soeed zis Fantastic And The Clarity Is Amazing. I Get My Calls And It Blocks All Unwanted Calls As Well. No Problems While Driving (Connects To My Car Without Any Issues). Connects Well To My Watch, But Trying To Figure Out How To Connect It To My Tablet. I Will Probably Have One Of My Nephews Or Cousin's Son-In-Law To Show Me Or Do It For Me (All Are It Techs). Thank For Improving Your Galaxy Phones And Keeping Me Posted. 😊
Dorcella Grate 🥰
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
samsung s25 ultra
on December 7, 2025
Posted by: 1ajith
[This review was collected as part of a promotion.] So what is don't like in this phone is the complete flat screen I liked curved but it was not going to happen and also spen dosent have the Bluetooth
Value
4
Written by a customer while visiting Samsung US
Posted by: Bala
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
This is a massive upgrade from the S21 Ultra. The overall performance is excellent, and the lightweight build is a big plus. I really like the square design-it feels modern and comfortable to use. The rear camera is an absolute beast; nothing comes close to it.
The only downside I’ve noticed is the front camera, especially during WhatsApp video calls. The S21 Ultra still performs better in that area, with sharper, higher-resolution selfies and video quality. Aside from this front camera downgrade, I’d rate the phone very highly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Real good for the price, but...
on December 15, 2025
Posted by: Mineneuryuu
[This review was collected as part of a promotion.] I love this phone, and I don't regret it, but the main issue is that they removed the S Pen Air commands, and I really loved to use it in Clip Studio Paint. I find the Galaxy AI very useful since I can get more creative as it can change or create pictures/drawings, and I really love the camera because it has a high-resolution integrated system.
Value
5
Response from Samsung USBy R&R Team, December 16, 2025
Hey Mineneuryuu, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear how much you love this phone, and are finding so many amazing capabilities of your device. We have provided a link to an article to help you with the redesigned S Pen features, and integrate them in to your usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US